Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

[상시인재풀 Talent Pool]

UPS Korea는 함께할 인재를 발굴하기 위해 주요 직무 대상의 상시채용 인채풀을 운영하고 있습니다. 인재풀에 지원해주시면 추후 본 직무 채용시 인재풀 지원자를 우선 검토하여 연락드리겠습니다.

Job Summary:

The Brokerage staff is responsible for supporting clearance service to customers. He/she follows operation plans and work procedure to meet customer deadlines, maintains a close relationship with customer. This role will actively engage in auditing description on invoice to be submitted for the customs clearance in timely manner. He/she will be the one point of contact for customer enquiries and have a strong command of our customer service policies, and be well-versed and trained in product knowledge that can be critical for offering quick and accurate resolution to customer's shipment. And he/she will be responsible to follow up and help close out internal and external enquires.

Responsibilities:

Handle import clearance process following work procedureEnsure data accuracy and integrity for import shipmentCommunicate and gathering requirements from customers and provide feedback to broker for clearanceWork with involved parties to customer serviceProvide customers accurate clearance information and procedureAssist with problem resolution to meet customer needs and customs complianceWork flexibility with other brokerage positionsMaintain compliance and UPS PolicyComplete training related career developmentSupport other brokerage business/training

Qualifications:

Practical experience in brokerage, clearance and CS work experience is preferredConfident, trustworthy, customer-oriented and able to work in a fast paced environmentPositive and able to work well in a team with excellent interpersonal skill.Hands-on knowledge in MS office programGood ability for reading, writing and speaking EnglishAbility to work with little or no supervision.

Working hours:

40 hours per week, Holiday & Sunday shift

Location: #205, 77-45, Gonghangdong-ro 295beon-gil, Jung-gu, Incheon

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.