Definition of Department and Function:

Agency Strategy and Productivity is responsible for strategic planning and overall agency strategy to achieve KPIs and business requirements. This includes improving recruitment quality and productivity through relevant activities aligned with agency strategy, as well as building and executing agency initiatives and projects necessary for sustainable business growth.

Position Objective:

The Manager, Agency Project Management, is responsible for overseeing project management and change initiatives within the Agency Strategy & Productivity department. This role focuses on driving initiatives, improving productivity, optimizing processes, and ensuring successful implementation of agency-wide projects in alignment with the organization’s strategic goals. Additionally, this role provides business support for cross-functional activities within the department and agency channel.

Duties and Responsibilities:

Project Management and Implementation Lead and manage agency-wide projects and change initiatives to ensure alignment with strategic goals. Drive initiatives aimed at improving productivity and optimizing processes within the agency. Ensure all projects are delivered on time, within scope, and within budget. Monitor and report on project progress, ensuring timely completion and addressing any issues that arise. Business Support and Cross-Functional Collaboration Collaborate with cross-functional teams to provide business support and ensure seamless project execution. Facilitate communication and coordination between different departments to support agency strategy and productivity. Provide business support for cross-functional activities, ensuring alignment with overall business objectives. Planning and Process Improvement Assist in strategic planning and development of agency initiatives to drive business growth. Identify opportunities for process improvements and implement solutions to enhance efficiency. Support the development and implementation of policies and procedures to improve operational efficiency. Coordinate with senior management to align project goals with business objectives and strategic priorities. Bachelor’s degree in finance, Project Management, or a related field. 5+ years working experiences in banking, finance, or life insurance industry, preferably within agency experience.  Proven experience in project management, with the ability to plan, execute, and monitor complex initiatives. Independent and pro-active work approach, with a focus on delivering results. Excellent communication and inter-personal skills, with a collaborative mindset. Ability to build strong relationships with stakeholders at all levels of the organization. Fluent in both Vietnamese and English. Strong understanding of strategic planning and agency operations. Strong analytical skills for data calculation, detail-oriented and organized approach. Problem solving skill, with the ability to identify and mitigate risks and develop creative solutions.