Introduction to the job

Technical Support Engineer (TSE) Provides technical equipment support to ASML field service engineers and customers by analyzing and solving complex technical equipment problems. Responsible for creating forward looking action plans, both remote and - when needed - in the customer fab to execute complex technical actions. Acts as a diagnostics expert with in-depth equipment knowledge on installed base systems and new products. Responsible for identifying and recognizing structural issues, finding workarounds to mitigate issues and driving structural issue resolution via the corresponding channels in the central organization

Role and responsibilitiesrovide support to internal and external customers by solving escalated problems and providing information to ensure the optimum machine performance criteria are met in the fieldDevelops and implements solutions to unusual and complex technical problems escalated from field service or by customers. Escalates problems to Equipment support per ASML procedure including complete and accurate data and problem descriptions.Perform data analysis of systems to resolve problems and/or to improve system performance.Escalate problems to GSC and D&E in accordance with ASML escalation process including complete and accurate data and problem descriptions.Perform analysis of structural issues that are identified at our customers and escalate with improvement suggestions to develop structural solutions.Develop and implement solutions to unusual and complex technical problems escalated from field service or by customers

Qualification

Master or PhD degree in technical sciences (Physics, Mechatronics, Electronics, Process technology, Aerospace Engineering) or equivalent experience is preferred.

Those who are not disqualified from overseas business trips

Able to work from June 2025
 

SkillsFluent English for both speaking and writingCapable of dealing with a broad range of technical subjects and various stakeholdersProfessional Communication to adjusts way of presenting to the audience.Good analytical, communicative and social skillsInterpersonal skills to Influence positive to build good teamworkPlanning and Prioritizing skillsFocus on quality and continuous improvementMATLAB, Excel Macro, Programing knowledge is preferred

Documents to Attach

Transcript (성적증명서)

certificate of (expected) graduation (졸업(예정)증명서)

certified English transcript (공인 영어 성적 증명서)
*Certified English transcript: TOEIC 750, TOEIC Speaking IM3, OPIC IM2 Graduates from overseas universities in English-speaking countries do not need to submit English scores (optional)

Other information

Working location can be flexible between Hwasung and Pyeontaek

This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

Diversity and inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

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