A In Room Dining Attendant is responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
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What will I be doing?
As an In Room Dining Attendant, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
\n\nRespond to guest requests in a timely, friendly and efficient manner\nEnsure knowledge of menu and restaurant promotions and specials\nTake guest food and/or beverage orders and input orders in appropriate point-of-sale system\nRetrieve and deliver food and beverage orders in a timely manner\nEnsure guest satisfaction throughout the meal service\nServe alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations\nEnsure serving station is well-stocked at all times\nWhat are we looking for?
An In Room Dining Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
\n\nPositive attitude\nGood communication skills\nCommitted to delivering high levels of customer service\nExcellent grooming standards\nFlexibility to respond to a range of different work situations\nAbility to work on your own or in teams\n\nIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
\n\nExperience in Food and Beverage department and/or industry\nPrevious experience of cash handling\nKnowledge of Food Hygiene Regulations\n\n
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!