JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

MAJOR RESPONSIBILITIES

Team Structure：4  JLL （Governance Manager  Hard Service Supervisor / Soft Service Supervisor / Data Analysis ＆Soft Service Operator ）+ 2 vendor (Mailroom staff)

Service hour ：9：00-17：45

Office location:　Mizonokuchi, Kawasaki

Below is scope of service for  Data Analysis ＆ Service Operator

issuing tickets closing tickets of Archibus.Extracting data, creating graphs based on Archibus data, etc.Sending out announcement & corresponding with building management company and vendors (submitting work report, vehicle information and others)Data tracking and create action plan for service improvement, efficiency.Supervising work (mainly in weekday)Managing office supplies, water server & drinks and MFDsSupport for facilities management in office, office inspections, etc.Other overall general affairs duties.

担当業務詳細

アーキバスシステムでチケットの発行&チケット終了業務。データの抽出・データを基にグラフ作成などメール対応（受領、連絡、引渡し）案内送付＆各種ベンダー管理、対応（ベンダー入館証貸出、エスコート、納品確認、納品書の受領）データトラッキングとサービス改善、効率化のためのアクションプラン作成作業立会（主に平日日中）ビル管理対応（業者の作業届の転送、管球切れ、空調調整、清掃依頼をビル防災センターへ連絡）オフィス内の設備管理、オフィスインスペクションなどのサポートその他、総務庶務業務
 

Key Skills

Highly skilled in Excel functions in data analysis, visualization, and management.Communication skill to establish trust relationship with team, vendor, stakeholder, Landlord, etc.Effective Communicator and Team PlayerHas a customer-oriented attitude; flexible, listen, proactive, eager to learn.Self-learning & Quick- learn to adapt changes.
 

Required Skills

OA Skills Microsoft office ( Outlook, Word, Excel- (SUM and AVERAGE functions, four arithmetic operations / Creating and editing graphs / Pivot tables / VLOOKUP functions / IF Functions)  PowerPoint,  Other tools(Teams, Zoom, etc.)Documentation (PPT)Over 2 years’ experience in Facilities management or general affairsBusiness level English (There are non-Japanese Employees in the office so daily communication by both verbal & written English is required)Track numbers accurately, perform task by monthly cut-off date.Demonstrates proactive & professional approach to customer service.

Location:

On-site –Kanagawa, Japan

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.