General Information Req # WD00080286 Career area: Sales Country/Region: Japan State: Tokyo City: Chiyoda-Ku Date: Sunday, March 30, 2025 Working time: Full-time Additional Locations:  * Japan - Tōkyō - Chiyoda-Ku Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. 
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). 
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Description and Requirements Employer: Lenovo Japan, LLCWork location: Akihabara UDX (Tokyo); (3 onsite and 2 remote days in a week, in general)Smoking: Not allowed in the office, but smoking room is available in 5th floor of Akihabara UDX
Employment condition: Permanent Staff (Probation period: 6 months)# of hirings: 1HCExpected salary: Depending on the current salary and experience, we would make our decisionOvertime allowance: Sub-chief (B6) allowance will be applicableWorking hours:  9:00-17:45 (Rest time: 1 hour (12:00-13:00)) Holidays: Saturday, Sunday, national holidays, year-end holiday, established anniversary day, special holiday, and compensatory holiday
Social insurance and benefits: Comprised of Pension, Health, Unemployment and Worker's Accident Compensation, Defined-contribution pension,  property accumulation savings, Lenovo employee group life insurance, etc.
■ About Organization
This position is responsible for inside sales execution utilizing multiple approaches like telephone, email to contribute to maximize Lenovo Japan Commercial Business revenue and profit. Inside sales play an important role to capture customer needs, generate demand and close deals with effective approaches which Face to Face sales won’t be able to cover.And we will also collaborate with Lenovo co-workers outside of Japan to implement activities to increase business.Report to : Japan Global Account Business ISR ManagerNumber of Peers : 8■ Roles and responsibilities
1.Opportunity Identification/Customer Relationship Building
Sales prospecting and outbound/inbound calling Initiate and drive marketing campaignsUnderstand/Evaluate customer needsIdentify customer decision-making process Develop relationships with decision makers/influencersDevelop customer loyaltyDevelop relationships with key business partners Create marketing materials
2. Products/solution proposal - Deal Closing
Understand Lenovo’s and competitors’ strategy, products and its configurations Differentiate Lenovo productsPrepare/Develop product proposals and proposal activitiesDeliver value proposition and up sellEngage management for escalationsManage contract closureEngage technical resource if needed
3. Business Management
Understand IT Tool and continuous update of customer database on D365 tool  Manage contract closure 4.Pre-Sale and Sale Order Management
Ensure order placement and Investigate order issues, such as credit holds, credit line issues, A/P issues, and invalid part numbers  Identify resolution and engage proper resource 5.Post Sale Order Management
Work with Accounts Payable contact on past due A/R Manage product transitions/substitutions Manage/Retain relations with customer　6.Activities for Lenovo Global Accounts
Catalog update (rebid, change request, add new products, drop old products, etc.)Maintain the product and price on the customers' purchasing catalogue systemSend announcement & approval to the local sales team■Key Interaction with:
Face to Face salesOperationsMarketingFinanceSupply and Demand◇Requirements◇
■Must Have – essential
【Experience】
3+ years of experience in Inside Sales in PC or IT industryUp to around 15 years of work experience【Skill, Competency】
High ability and passion to achieve sales targetHigh communication skillsSpeed (Daily reporting and actions)Business level English (TOEIC 750pts+) with Native Japanese skills■Good to have - desirable
【Experience】
Experience in managing outsource staff■Typical CandidateInside sales for commercial segment in PC/IT vendorsInside sales for commercial segment in IT outsourcing vendorsSales for Small/Mid business segment  in other industries Additional Locations:  * Japan - Tōkyō - Chiyoda-Ku * Japan * Japan - Tōkyō * Japan - Tōkyō - Chiyoda-Ku