Hunghom, Kowloon, Hong Kong
8 days ago
人寿/健康险理赔专员(驻香港) Claims Specialist

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Responsibilities

Assess all types of individual claims within the authority and make suggestions to supervisor on claims beyond the authority , handle complicated claims, appeal cases in compliance with terms and conditions of policy

Handle enquires from different channels, provide solutions and information within standard turnaround time

Handle enquiries and complaints from clients, distribution channels, etc.

Prepare claims management reports and statistics

Job Requirements

Bachelor Degree holder

Minimum of 5 years claim experience in individual life insurance/ medical insurance

Professional qualifications in Life Insurance

Excellent communication skills in both spoken and written English and Chinese (Putonghua & Cantonese)

Self-motivated, detail-oriented, independent, a good team player

We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).

Job Category:

Claims - Life & Disability

Posting End Date:

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