You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

The Life & Health (L&H) Operations Teams comprise of functions across Underwriting, Policy Administration, Claims, Client Service and Case Management for supporting the life insurance business.

The Policy Administration Services team is accountable for administering the policy service application and related administration issues, renewal, payment, reporting and collaborating with internal departments on enquires/issues with an aim to provide a seamless operational support and excellent client journey to our distribution channels and clients.

We pride ourselves on our ability to provide exceptional service and value to our clients and we are looking for talented professional to join our teams. We offer a dynamic and comprehensive on-the-job training with career development opportunities to the right candidates.

Job Responsibilities

Support daily production on all policy changes in comply with our service standard and company guidelines

Handle inquiries with different parties, including internal departments and agency

Work on administration duties such as report checking, cheque collection and dispatch, manual letter preparation, stale cheque coordination

Participate in projects for service enhancement

Ad-hoc duties as assigned

Job Requirements

Bachelor Degree holder, candidate with LOMA designation is preferred

2-3 years of solid experience relating to life insurance policy administration

Good language proficiency in spoken and written English and Chinese (Putonghua)

Good language proficiency in spoken Cantonese is a plus

Hand-on experience in MS office and Chinese typing

Detail-minded with high level of accuracy

Good team player and willingness to learn

We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).

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