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Job Summary: 

1. Customer window for products related Q topic
2. Technical support for 0km and filed trouble shooting
 

Job Roles and Responsibilities:

1. Lead customer quality complaint handling
    1.1 First contact with customer to get compaint information and share internally
    1.2 Report problem sloving process to customer and follow till close
2. Summary of analysis and customer quality reporting
3. Lead PHA (parts handling analysis) at customer plant 
4. Product & diagnose training for OEM and OES
5. Onsite trouble shooting at OEM and OES
 

Education: Bachelor in mechanical, engine or electrical 

Work Experience:3 year work experience in customer quality or engineering of automotive industry

Knowledge/ Skills:

1. Know how engine work
2. know how to make engine trouble shooting
3. know how to communicate with customer