FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

新机构储备招聘岗位：
1、招聘范围：运营管理、专业支持、运营服务、反欺诈管理方向；
2、招聘职级：上述方向的职能负责人岗位、业务执行岗位；
3、工作地点：【并非】友邦人寿总部所在地【上海】，具体地点将根据公司当前战略扩张计划及人选个人意向定岗后确定。

岗位职责：

1、负责分公司运营部的工作统筹指导，制定部门发展规划、年度工作计划、预算计划，协调统筹运营及服务条线公司级运营项目承接，推动项目落地实施；

2、推动核保、保全相关政策规则承接落地，指导渠道/客户核保/保全照会问题件处理，提供专业咨询和疑难解答；

3、根据分公司层面监管政策与服务承诺要求，统筹分公司客服/渠道服务管理，统筹所辖范围柜面管理，分析柜面运转情况，制定落实改善计划，营收付费及单证管理；

4、统筹管理分公司反渗透与反欺诈工作，收集分公司辖内反欺诈信息，撰写相关分析报告。协助理赔案件调查处理、理赔诉讼支持，向营销员及客户解释理赔结论，处理理赔纠纷。

岗位要求：

1、本科及以上学历，职能负责人具备10年以上工作经验，业务执行岗位具备5年以上相关工作经验，保险、医学、法律等相关专业优先考虑；

2、人选需具备良好的团队合作精神，责任心强、工作积极主动、性格开朗、为人随和；

3、具备优秀的沟通能力、清晰的文字及语言表达能力及具有创新思维、能够不断提出新服务举措者将作为加分条件。

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.