JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

시설/보안/환경안전관련 업무경험, 외국계회사 FM 근무경험 약 1-2년자산관리/유지보수관리/비용절감/업체관리/간접구매영어 중상급

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[Job Summary]

The Facilities Coordinator is charged with supporting the Facilities Manager’s efforts in the day-to-day implementation of those guidelines, programs and procedures that will assure a well-managed, well-maintained building, placing maximum emphasis on positive response to the concerns and needs of the Clients.

[Duties & responsibilities]

​Client Service & Facility Management

Provide superior customer service to meet on-site client’s expectationsEnsure that integrated office facilities, for instance seating areas, cafeteria, meeting rooms, registration of lockers is fully managed by site’s operation manualInspect facility’s security and safety factors including equipment according to the national regulationMonitor office’s environment, for instance air-conditioning and lighting condition as presentable by liaising with facilitiesIssue access cards, including the security system and handling any relevant paperworkBuild and develop effective client / stakeholder relationships across multiple levels of the organisationOn-site key point of contact for Facilities in the client’s premisesFulfil any ad-hoc requests promptly and efficiently to support the client businessEnsure any faults or defects are recorded and reported to facilities team to ensure an outstanding client experience is maintainedOrganize stocks and track inventoryFacilitate any audit in the office, if requiredPut up communication/ announcement through email or notice24/7 emergency call support and site attendance is required if necessaryProvide a welcoming approach to all visitors, accommodating the visitors, identifying the host and facilitating collection. This includes logging in and out any client visitors
 

Procurement & Vendor Management

Management and communicate with all contractors on site to ensure they perform to the required standardsMake and inspect agreement’s validity, proper article, and data
 

Finance Management

Acquire process to raise all invoices’ payment, and ensure all invoices, as relate to the operation are appropriately processed and trackedEnsure prompt and accurate management of purchase orders in the financial system, as requiredUnderstand how to build an annual budget, and seek ways to constantly reduce costs and improve operational standards
 

Risk Management

Assist in the implementation and management of the property risk management programSupport the implementation and monitoring of disaster recovery and business continuity plansFollow established escalation procedures and incident reporting proceduresAdhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies
 

Health & Safety Management

Implement and manage safety procedures to ensure the provision of a safe working environmentEnsure compliance with statutory regulations on fire, health and safety standards
 

Customer Experience

Deliver an exceptional customer experience to on-site colleaguesTake ownership of all services that support colleagues in the workplaceBuild relationships with key stakeholders and encourage interactions between colleaguesSupport events and promote activities that bring colleagues togetherHave general care for colleagues, the workspace and proactively identify/report issues and help to resolve

Achieve Key Performance Indicators and Service Level Agreement targets for reception and support these targets for the facilities management team

[Job Requirements]

Min. 2 years of experience in facilities, property management, hospitality or related fieldAbility in English skill able to have discussion with multinational employeesAbility to interact well within a team and learn new systems quicklyWell-organized work skillUnderstanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system) is advantageous

[Critical Competencies]

Client Focus & Relationship Management

Ease of interaction with a wide range and wide level of client staffAbility to manage conflict and balance between client and firm requirementsHas a customer-oriented attitudeDemonstrates proactive & professional approach to customer service
 

Project Management & Organizational Skills

Organizational skills to prioritize work and meet tight deadlinesProven ability to manage multiple and complex operational matters daily
 

Additional skills

Problem-solving skills and capacity to deal with ambiguityAbility to effectively deal with stressful situationsAble to work independentlySelf-motivated; confident & energeticFlexible – able to adapt to rapidly changing situationsGoal-oriented – able to focus on meeting all performance targetsStrong communicator – good presentation skills and possesses strong verbal & written communication skills (English); also an active listenerExhibits honesty & trustworthiness

Location:

On-site –Seoul, Korea, Republic of

Job Tags:

Hiring

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.