*The position requires business level Japanese language skills (Speaking & Writing, JLPT N1 level)*
*Japanese CV is required.


IBM Staff Operations Japan (ISOC), a group company of the global IT company IBM, is seeking a BPO team leader position.

This position is responsible for BPO projects related to [Human Resources] for a major client company.

Specifically, the position will be responsible for the following
Salary and bonus calculation, attendance management, social insurance, commuting expense calculation, retirement allowance calculation, inhabitant tax, year-end adjustment

In addition to some of the above tasks, you will also be entrusted with the following leadership dutiesManagement of operational issuesQuality and deadline managementPresentation of business improvement plans, implementation and promotion of improvement activitiesManagement of operational procedures, etc.Monitoring of operational statusPreparation of reports for clients and internal useManagement and training of team members
Assumed annual income range ; Approx. 3.5 to 5 million yen
The above is a rough estimate. Final decision will be made after reviewing your skills and experience during the selection process.