Click here to apply as an internal applicant. Company : IWK Health

Req ID: 196908 
Department/Program: Cardiology, Children's Surgical & Critical Care 
Location: Halifax  
Type of Employment: Permanent Hourly FT (100% FTE)  x 1 position(s)
 Start Date: ASAP
Union Status: NSGEU Off&Cler, Admin Professionals Bargaining Unit
Compensation: $23.3519 - $25.3918 /hour
Closing Date: February 19, 2025 (Applications are accepted until 23:59 Atlantic Time)

 

IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families and communities and are grateful for the generous donor support we receive.

 

Promoting an anti-racist environment, and calling out discrimination as we work and provide care, is important to us. We are located in Mi’kma’ki, the unceded and ancestral territory of the Mi’kmaq people. Working in Mi’kma’ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities who also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination, but have more work to do to build that trust, acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.

The Opportunity

Reporting to the Manager, under the direction of the Clinic Leader of Operations, the Registration and Scheduling Clerk is responsible for patient scheduling, timely registration and processing of patients with appointments in the Children’s Heart Centre. The Registration and Scheduling Clerk interacts with colleagues, patients, families, students, and partners respectfully and collaboratively, keeping with the principles of family-centred care, and Health Centre standards to meet the needs of patients and families.

 

Responsibilities include, but are not limited to:

Registers patients for appointments/service, completes Order Entry for tests required, and notifies nursing staff of patient arrival; Reminder phone calls to patients about upcoming clinic appointments; Schedules new and follow-up patient appointments for various cardiology clinics; Schedules and registers diagnostic testing appointments for ECG, Echo, Exercise Testing, Event Recorders and Holter monitoring; Receives, processes, and distributes Cardiology consultations as well as ECG and Echo requisitions appropriately; Assists with receivable and processing of, and well as registration/entry of mailed-in Echos; Obtains accession numbers for all echocardiograms through Meditech; Collects the Children’s Heart Centre outpatient visit cards and prints daily reports from the ECG database; Answers phone, redirecting calls, communicates messages and information accurately and appropriately, and redirects inquiries accordingly; Processes registration for allied health professional patient information calls; Participates in care team discussions as required, offering input and energy into efforts at improving clinic efficiency and functioning; Other duties as required. Hours of Work

Monday to Friday; 08:00-16:00; 70-hours bi-weekly.

 

Your Qualifications Minimum High School Diploma or GED required. Graduate of a recognized Office Administration Diploma Program an asset. Minimum of six (6) months related experience preferred. Knowledge of Meditech and Community-Wide Scheduling (CWS) preferred. Experience with registration and scheduling in a health centre environment preferred. Working knowledge of Microsoft Office and other computer programs/technology preferred (testing may be conducted on shortlisted candidates and will be considered towards a candidate's suitability for the position). Demonstrated accurate keyboarding and data entry skills required (testing may be conducted on shortlisted candidates and will be considered towards a candidate's suitability for the position). Demonstrated knowledge of medical terminology an asset, Cardiac terminology an asset. Excellent multi-tasking, organizational and prioritization skills required. Proven team player with excellent communication and interpersonal skills required. Demonstrated ability to work with a variety of inter-professional team members respectfully required. Demonstrated excellent prioritization and time management skills required. Demonstrated high regard for quality and attention to detail required. Demonstrated initiative; self-motivated to work independently with minimal supervision required. Demonstrated flexibility to meet workload demands required. Demonstrated knowledge of and commitment to Family Centred Care required. Experience with office equipment an asset.

Thank you for your interest in IWK Health.

 

Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process.

 

This is a Admin Professionals  bargaining  unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

 

An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials.

 

If you are an employee of IWK Health, please apply through the internal careers page to ensure you are flagged as an internal applicant.