Brick Pizzeria & Ristorante Server/Bartender Job Description Server/Bartender Purpose: As the Server/Bartender you will be responsible for ensuring that guests get top quality food and drinks in a clean and safe environment while executing Service Philosophy. (see below) ❏ Follow Guest Service Methodology. ❏ Manage your section of 5-7 tables with a high level of engagement including bussing tables and running food and drinks per teamwork-centric service model. ❏ Follow all Guest Service Steps marked out in SOP. ❏ Ensure a positive mental attitude and greet all guests with enthusiasm and friendliness. ❏ Answers guest questions about food, beverages, and our facilities accurately and in a friendly manner. ❏ Performs side work and finds ways to help team during non-busy hours. ❏ Speaks to guests with enthusiasm at all times and ensure that guests have a positive and memorable experience at Brick. ❏ Attend to guests during their entire dining/drinking experience. ❏ Provides the highest level of service in accordance with our standards. ❏ Identifies food orders when ready and delivers items to tables in a timely manner. ❏ Communicates with every member of the team with 100% callbacks. ❏ Reports to work as scheduled, in uniform, well groomed, and ready to be in position. ❏ Maintains a professional appearance at all times. ❏ Maintains professional relationships with all coworkers. ❏ Follows checklists and standard operating procedures. ❏ Maintains full knowledge of menus, drinks, recipes, and other pertinent information while increasing knowledge of food, beverages, and other products and services. ❏ Ensures that guests have a positive and memorable experience at Brick. ❏ Responsible for constant sanitation, organization, and proper food handling. ❏ Prepares work area for opening, mid-shift, or closing in accordance with company standards. Maintains a safe, clean, organized, and stocked work area. ❏ Clocks in for work in full uniform, ready to work. ❏ Maintains full knowledge of menus, drinks, recipes, and other pertinent information while increasing knowledge of food, beverages, and other products and services. ❏ Be a subject matter expert in all areas of the bar operations to provide effective leadership the bar staff. ❏ Ensure all cash handling processes and procedures are being followed ❏ Performs other duties as assigned. REQUIREMENTS: ❏ Ability to remain resilient under pressure. ❏ Ability to work well in a teamwork-centric environment. ❏ Ability to make quality and timely decisions. ❏ Great communication and organizational skills. ❏ Thrives in a fast pace environment and is able to work 6+ hours on their feet. ❏ Friendly, High Energy