20007 – Technician II Location – West Point, GA PURPOSE: The Technician II will analyze and monitor MES systems and equipment across the Automotive Manufacturing plant (KIA Georgia).  Provide level 1 support in continuously supporting production at KIA Georgia and Glovis GGA. ESSENTIAL FUNCTIONS: + Monitor and respond to problems with MES & Glovis GGA computer systems. This includes covering phone and radio calls from production and maintenance.  + Complete periodic checklists regarding MES & Glovis GGA computer systems. + Promptly respond to and resolve issues and requests as they arise.  + Work with other Analysts and other MES team members to resolve issues.  + Escalate issues as per MES escalation standards + Work in both a control room and on the plant floor.  + Work overtime as needed to support production as well as projects + Reconfigure and replace computers, scanners, and printers as they fail. + Attend some holidays and the summer shutdown period to perform preventative maintenance of computers and MES equipment throughout the plant. + Assist customers with installations and modifications regarding MES systems. This includes: computer installation, scanner installation and computer repair. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. REQUIREMENTS: + High school graduate or equivalent + 2+ years of IT experience. + Strong computer troubleshooting, hardware, and software support + Experience with Windows, Microsoft Word, Excel, Microsoft Office, Web Browsers, and taking phone calls + Experience with building computers, imaging computers or installing Windows + Must be able to think analytically + Ability to follow written and verbal instructions. + Ability to work well in a team environment. + Ability to interact positively with internal and external customers. + CompTIA A+ preferred + Must be able to work shift rotation  Pay Range - $20.85 - 29.81 per hour.   Powered by JazzHR