At Crescent City Schools, we believe that if we give our employees what they need to take care of themselves and their families, they will build a career with us and impact the lives of our scholars. This is why our total compensation and benefits package is the best in New Orleans, and why we strive to provide top-notch service to our staff. The Manager of People Operations will collaborate with our award-winning, innovative team to strengthen and advance our Human Capital operations. The Manager of People Operations impacts students’ lives by: + Collaborating with the Director of Human Capital to create and maintain systems that improve customer service, efficiency, data accuracy, actionable reporting, and sustainability of all CCS HR processes + Designing and implementing benefits explanations and enrollment processes for all new employees, including whole-staff presentations for summer open enrollment + Providing high-quality customer service to staff regarding benefits, timekeeping, employment verification, and 401k matters, including managing our internal benefits inbox + Completing all steps necessary for benefits enrollment; communicating with the CCS finance team and benefits vendors + Conducting all aspects of HR onboarding and offboarding including background checks, required trainings and documentation, in addition to benefits   + Mastering, maintaining, and improving ADP functionality for HR processes, including carrier connections. Ensuring ADP is kept up to date, and assisting staff in using ADP + Creating and maintaining all benefits, compensation, and HR compliance summaries, trackers, guides, and documentation + Reviewing and resolving benefits billing discrepancies + Managing the employee offer & stipend letter process + Managing network-wide timekeeping with UKG + Completing and submitting leave paperwork for staff + Staying updated on HR-related policy changes, including those from the DOL and IRS, and updating the Crescent City Schools Personnel Manual accordingly + Managing wage garnishments and ensuring proper payroll deductions + Regularly verifying payroll accuracy, including salary adjustments, benefits changes, and new hire payroll processing + Participating in the life of the schools within the network by attending staff meetings and celebrations and providing support as needed + Taking on other projects and tasks, as assigned What We Offer: + Click here (https://crescentcityschools.org/compensation/) for more information about our innovative compensation system . This role is on the Lead Scale . It may include bumps for taking on leadership responsibilities, summer work, doing work outside of your regular duties, or longevity with CCS + Click here (https://crescentcityschools.org/careers/) for more information about our award-winning benefits package , which includes fully-paid health insurance, immediate 4% 401k match, employer-paid mental health services, and generous leave policies Apply now if you:  + Believe in the mission and values of Crescent City Schools + Believe in the unlimited potential of each child + Have a BA or BS Degree + Have experience working in human resources roles + Have experience with ADP + Have experience with UKG + Have experience working in schools (preferred) + Possess strong communication skills (written and oral), and the ability to effectively communicate with a wide range of stakeholders  + Have the ability to deliver top-notch customer service  Physical Requirements + Regularly required to sit, stand, walk, talk, hear, operate a computer and other office equipment, reach with hands and arms, and must occasionally lift and/or move up to 10 pounds + This is a hybrid position, with about 60% of your time in-person + This role requires regular local travel between school sites About Crescent City Schools Crescent City Schools is a nonprofit Charter Management Organization whose mission is to support and develop open-enrollment charter schools that raise student achievement and prepare students for college. Crescent City Schools currently operates three PreK-8th grade open-enrollment charter schools: Harriet Tubman and Dorothy Height Charter Schools on the West Bank and Mildred Osborne Charter School in the Kenilworth neighborhood. Our organization creates life-changing educational experiences for students and, through this work, transforms a city. At Crescent City Schools, we believe in inspiring people. And we firmly believe our success is driven by dedicated and talented employees. Crescent City Schools is committed to attracting and retaining the best professionals in education with an array of backgrounds, experiences, and perspectives. Powered by JazzHR