Career Area:

Business Technologies, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

职位： IT基础架构分析师

地点：上海，无锡，徐州

注：请您在简历上标明意向地点和意向职位。

职位亮点：
信息技术团队致力于培养下一代IT专业人才。您将能够接触到我们的技术领导者，并了解Caterpillar业务的不同方面。您将获得制造业的基础知识以及关键技术趋势。我们目前正在寻找一位IT工程师加入基础架构托管服务团队。如果你想成为一个包容性、适应性和前瞻性团队的一员，现在就申请吧。

主要职责：
我们正在寻找IT专业人员，在复杂的技术基础设施环境中实施和管理Windows 服务器、Linux和VMWare技术，应用严格的安全标准，并翻译业务合作伙伴和其他IT专业人员的要求。
•提供技术基础设施环境的日常支持。
•协助维护支持业务高效运作的IT系统基础设施。
•管理硬件和软件领域的更新、升级和其他维护任务，使网络更高效、更经济、更安全。
•协助团队成员和业务合作伙伴进行文档、培训和可用性工作。
•全球服务器支持模式的一部分，主要关注亚洲，但可能根据需要在全球范围内开展活动。
•5%至10%的出差要求。

背景/经验：
•大学本科及以上学历，计算机科学或计算机工程相关专业学士学位。
•优秀的口头和书面沟通技巧、解决问题的能力、客户服务和人际交往能力。英语是能够与全球团队合作的必要条件。
•能够快速学习新技术，并从企业角度应用它们。
•能够独立工作和管理自己的时间，以及成为一个善于协作的团队成员。

额外的技能和经验优势
•任何云、Windows服务器、Linux、VMWare、存储知识或相关技术认证。
•曾在信息技术领域的实习。
•了解基于ITIL框架（服务、事件、变更、问题管理）的IT服务管理理念以及持续改进，提高IT服务质量的实践方法。
•曾参与过基础设施的实施项目。
•计算机体系结构和系统编程知识；能够为组织设计、构建IT硬件并将其集成到多平台中。
•了解技术分析中的概念、方法和活动；使用技术指标预测技术格局方向并采取集体行动的能力。
•了解特定技术和各种应用方法；开发和提供重大技术挑战解决方案的能力。
•项目管理领导经验。
 

Job Title: IT Analyst Technical Infrastructure

Location: Shanghai, Wuxi, Xuzhou

Note: Please indicate your target location and position on your resume.

Key Responsibilities:

We are looking for IT professional to implement and manage Windows server, Linux and VMWare technologies within a complex technical infrastructure environment applying strict security standards and translating requirements from business partners and other IT professionals.

• Provide daily support of the technical infrastructure environment.

• Assist with the maintenance of the infrastructure of IT systems that support the business to function efficiently.

• Manage updates, upgrades, and other maintenance tasks in both hardware and software areas, to make the network more efficient, cost-effective, and secure.

• Assist team members and business partners with documentation, training, and usability efforts.

• Part of a Global Server support model, primary Asia focus but may work on activities globally as required.

• 5 to 10% travel requirements.

Background/experience:

• Bachelor of Computer sciences or Computer Engineering equivalent.

• Excellent verbal and written communication skills, problem solving skills, customer service and interpersonal skills. English language is a requirement to be able to work with global teams.

• Ability to quickly learn new technologies and apply them with an enterprise perspective.

• Ability to work independently and manage one’s time as well as well as being a collaborative team member.

Additional skillsets and experiences advantages

• Any Cloud, Windows Servers, Linux, VMWare, Storage knowledge or certification.

• Information Technologies Internship experiences.

• Knowledge of ITSM/ITIL process (Service, Incident, Change, Problem management).

• Participate in Infrastructure project experiences.

• Knowledge of computer architecture and systems programming; ability to design, build and integrate IT hardware into multi-platforms for the organization.

• Knowledge of the concepts, methodologies, and activities in technical analysis; ability to forecast the direction of technical landscape using technical indicators and take collective actions.

• Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges. 

• Project Management leadership experiences.

Posting Dates:

November 5, 2024 - December 30, 2024

Caterpillar is an Equal Opportunity Employer (EEO).

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