When can you expect to hear back?
We are committed to attending all career fairs and recruitment events before closing our positions. That means, this position might be open without updates for a few weeks to give us time to connect with all potential candidates before wrapping up the recruitment season. Check out our tentative timeline below to see when you can expect to hear from us! 

All postings close: February 21st, 2025 

Interviews: Early to Mid March

Offers: By end of March

2025 Start Dates:
This position has opportunities to start in the Summer. Please see our start date below and let us know your availability.

Summer Internships: Monday, May 19, 2025 (40/hours per week max)

The Customer Success Intern supports the Customer Success team by providing excellent service, document setup, and collaboration. This person will create, implement, and tag customer documents using Wdesk to meet their document setup needs.

What You’ll Do

Create and implement customer documents using industry leading software

Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing, Engineering and Finance

Apply XBRL tagging information to financial statements and statement footnotes

Tie-out of XBRL tagging information within financial statements and statement footnotes to ensure accuracy prior to filing deadline

Provide exceptional customer service to internal and external customers

What You'll Need
Minimum Qualifications

Must be currently enrolled in a degree-seeking program, preferably in business or similar program

Preferred Qualifications

Strong communication and leadership skills demonstrated through leadership positions in community, school, or other programs

Professional, outgoing, energetic personality with excellent interpersonal skills

Ability to work independently and take initiative

Attention to detail and follow-through are required

Must be technically savvy and demonstrate a high level of competency using Excel, Word, Google Docs, etc.

Travel Requirements and Working Conditions

Minimal travel

Reliable internet access for any period of time working remotely, not in a Workiva office

Must be authorized to work in the United States and not require sponsorship now or in the future

How You’ll Be Rewarded

✅ 401(k) participation and match

✅ Paid sick leave

✅ A unique opportunity to further your learning experience through additional internship seasons

Workiva is an Equal Employment Opportunity and Affirmative Action Employer.  We believe that great minds think differently.  We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation.  Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic.  We strongly encourage and welcome people from historically marginalized groups to apply.

Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email earlycareer@workiva.com.

Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.

Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.