**Function: Finance | QATV | Testing Execution & Strategic Delivery (TESD) Team** **Role Title: Business Execution Lead** **About the Team** The **Finance Quality Assurance Testing and Validation (QATV)** function, part of the **Finance Chief Operating Office (COO)** , provides independent assessments of key regulatory and management reports, as well as the underlying report production processes. The team ensures completeness, accuracy, and compliance with regulatory requirements, policies, standards, and procedures—identifying areas of non-adherence and opportunities for continuous improvement. Within QATV, the **Testing Execution & Strategic Delivery (TESD) Team** is responsible for: + Driving **change management initiatives** that enhance operational effectiveness + Monitoring and providing oversight of **key transformation initiatives** across QATV + Leading and supporting **cross-functional projects** aligned with QATV’s strategic goals + Developing **executive-level reporting, insights, and communications** to support leadership decisions **About the Role** The **Business Execution Lead** will collaborate with the TESD Lead to shape and execute transformation initiatives within QATV. This role is an opportunity to take on **challenging, high-visibility initiatives** within a dynamic environment. The ideal candidate is **curious, confident, and thrives in solving complex problems while driving meaningful change.** **Key Responsibilities:** + **Project Execution & Risk Management:** + **Plans & Manages Projects** – Defines scope, objectives, and maintains the project plan to ensure timely delivery of TESD’s projects offline or within Citi’s Project Tracking System. + **Change Management Support** – Supports TESD’s Change Management Lead in scoping new change management initiatives. + **Oversees Execution & Delivery** – Ensures quality, resource allocation, cost control, and on-time execution of initiatives. + **Leads Cross-Functional Collaboration** – Aligns stakeholders and teams through structured meetings and coordination. + **Monitors & Mitigates Risks** – Acts as Risk and Controls champion for the TESD team. + **Communication & Stakeholder Engagement:** + **Manages Stakeholder Communications** – Facilitates updates, reporting, and alignment with internal and external stakeholders. + **Develops & Implements Communication Plans** – Creates comms, tracks progress, and delivers key updates. + **Conducts Training & Knowledge Management** – Develops training programs and documentation (SOPs, governance docs) for TESD. + **Reporting & Process Optimization:** + **Manages Documentation & Processes** – Defines and maintains documentation, resource planning, and workflow processes. + **Develops Reports & Dashboards** – Tracks progress through weekly reports and the QATV book of work dashboard. + **Supports Procurement & Resource Planning** – Provides sourcing support and assists in capacity planning for TESD teams. **Required Qualifications:** + **Transformation & Project Management:** 3+ years of experience in management consulting, large-scale transformation, or a similar role within a financial institution, with expertise in program/project management using agile methodologies. + **Strategic Execution:** Proven ability to independently drive initiatives, manage multiple priorities, and navigate ambiguity in fast-paced environments. + **Stakeholder Engagement:** Experience influencing senior stakeholders to align on strategic goals and implement change. + **Analytical & Research Proficiency:** Strong process analysis skills, with the ability to gather, synthesize, and apply data-driven insights to problem-solving. **Required Skills:** + **Critical Thinking & Problem-Solving:** Ability to break down complex challenges into structured, actionable solutions (e.g., hypothesis-driven, problem-solving, MECE framework). + **Communication & Influence:** Strong written and verbal communication skills, including experience creating impactful executive presentations in PowerPoint. + **Data Analysis & Strategic Insights:** Proficiency in Excel, with the ability to extract insights, translate findings into recommendations, and support decision-making. + **Professionalism & Adaptability:** Confident, solution-oriented, and highly adaptable, with a keen interest in driving meaningful transformation. + **Stakeholder Management:** Strong executive presence and ability to interact with stakeholders. **Nice to Haves:** + Familiarity with **regulatory and compliance requirements** in financial institutions to ensure alignment with industry standards. + Experience leading **change management, process improvement,** or **target state operating model design** workstreams. + Exposure to **automation, AI, or business intelligence tools (e.g., Tableau, SharePoint Design)** . + Exposure to **project management tools** (e.g., JIRA, Asana, Trello). + Familiarity with **business strategy concepts** and market research techniques. + Certifications in **PMP, Lean Six Sigma,** or **Change Management** . **Education:** + Bachelors degree **required** Please Note: This is a hybrid position that requires working onsite 3 days per week at our New Castle, DE location. Relocation assistance is not provided. ------------------------------------------------------ **Job Family Group:** Finance ------------------------------------------------------ **Job Family:** Fin Solutions Dsgn & Implement ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Primary Location:** New Castle Delaware United States ------------------------------------------------------ **Primary Location Full Time Salary Range:** $96,400.00 - $144,600.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Anticipated Posting Close Date:** Feb 21, 2025 ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** . View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) . View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) . View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.