2nd Line Engineer

Dartmouth

Are you looking for a career in IT that will provide training and skills in a 2nd line Support role? Can you work within a team to provide support to our customers enabling continued service? Do you want to be proud to work for a company that respects its people and is at the forefront of technology? We are looking to grow our team with committed people to provide support for our customers.
We are looking for keen candidates with knowledge of IT, devices and an understanding of Windows 10 and device repair, and Desktop support.  The role is customer facing so the most important attributes are for you to be able to work within a team and able to converse well with our customers and corporate partners. 

Your role will involve

This position is located at Dartmouth, Devon. The successful applicant may also engage in projects further afield from time to time, as well as be expected to support our other South West sites when required. You will need to maintain a high level of customer satisfaction by clarifying the customers’ needs and ensure they are met whilst working within your agreed support role as defined by your Team Lead. Some of the key tasks and core skills are outlined below but you will also be involved with other work as directed and be expected play your part in contributing to the team’s ability to meet target SLA’s and KPI’s.

Your transferable skills and experience:

Experience as a 2nd line engineer NetBackup Active Directory / GPO / Replication SCCM / SCSM / SCOM Trellix Windows 10  Windows Services 2012/16/19

Please note: It’s still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career and if you have the transferable skills/ background in a service desk environment this could be the next opportunity for you.

Your benefits:

25 Days annual leave plus public holidays (3 flexible) Pension – Double matching contributions of up to 10% Life assurance Companywide incentive plans Your choices (Flexible benefits such as increased holidays / travel / dental critical illness and more) Perks at work – employee discounts Employee assistance programme / virtual GP

Recruitment process

The recruitment process consists of a one stage interview.  

We are a Disability Confident Employer and will offer an interview to disabled applicants who best meet the minimum/essential criteria for the role. Email EMEIArecruitment@fujitsu.com if you would like to apply through the Disability Confident Interview Scheme.

Achieve together

We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.

We are people centric: Our hybrid work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion 

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