**Description** Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? **Job Title:** Medical Case Manager **Department:** PMC Infectious Disease Maps **Location:** Penn Presbyterian Medical Center - 51 N 39th St **Entity:** CPUP **Hours:** Mon-Fri office hours per department needs **Summary:** + Provide medical case management services to HIV-infected patients of the Penn MacGregor Infectious Diseases Practice. Assess clients' needs; develop, implement, and monitor service care plans. Link clients to appropriate medical, mental health, addiction, and support services and ensure that they remain engaged in care. **Responsibilities:** + Act as a medical case manager for individuals and families infected/affected by HIV/AIDS. + Assess clients’ needs. + Develop, implement, and monitor service care plans at least every 6 months. + Link clients to appropriate medical, mental health, addiction, and support services. + Accompany clients to at least 2 HIV medical visits per year. + Coordinate and monitor services. + Assist clients with entitlements through advocacy and completing required documentation. + Conduct home visits as necessary. + Collaborate with other service providers and agencies. + Provide information, education, and referral to clients and members of their support system as required. + Serve as a resource for the community around AIDS-related issues. + Complete written documentation of the client interactions within two business days. + Provide the full range of medical case management services to HIV-positive clients assigned to a caseload of approximately 40-45 clients. + Function as a part of the Infectious Diseases team to ensure high-quality services are provided to clients. + Complete all documentation/paperwork concerning client contact and referrals per time frames established in the Direct Service Policy and Procedure Manual. + Maintain and document at least the minimum contact with each client assigned to caseload per time frames detailed in the Direct Services Policy and Procedure Manual. + Maintain a minimum of 450 units of service (15-minute time increment) per month. + Maintain a strengths-based approach in interactions with clients. + Proactively advocate for clients, exhausting all available resources. + Participate in weekly individual supervisory meetings. + Maintain awareness and knowledge of resources, benefits and entitlements necessary to refer clients for services and to advocate for the client needs. **Education or Equivalent Experience:** + Bachelor of Arts or Science in in Social Work, Human Services, Sociology, Psychology or Nursing (Required). We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law. REQNUMBER: 247020