• Manage all functions related to movement of money into the organization - payroll processing, participant and group implementations for payroll set up, new business/account set up, GPS set up/rebalance, Lock Box processing, Internal Transfers, Corrections both participant and group, and TOV Processing

• UAT for relevant applications

• SMEs for business requirements

• Participate in remediation efforts

• Clearing suspense

• Manage support mailboxes

• Make outbound participant NIGO calls - resources available to answer support hotlines for call center

• Bot monitoring and reporting