Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

15,000 trained professionals250+ locations worldwideFortune 500Globally unified systemsTop 3% of employers that give benefits to its employees

Job Description

Scope of Position: Maintains a heightened level of service to our customers through efficient timely execution of daily operations and data integrity while exhibiting Expeditors’ culture.

 

KEY RESPONSIBILITIES:

Complete cross training in order to support team coverage Ensure compliance to company policies and external regulations Ensure accurate and timely client billing, including dispute resolution Understand customer expectation to ensure all the elements of the SOP and KPI’s are met Ground Network Service Night Designate

 

EXPECTATIONS:

Continually identify areas to improve efficiency Embrace and adopt technology to optimize their ability to complete their work Achieve standard of 52 hours training per year, including all mandatory trainings Have a sense of urgency, be willing to help by offering solutions Ensure smooth and timely shipment process flow Track and trace shipments Provide proactive and clear communication to internal and external customers

Qualifications

Proficiency in Microsoft products including Word and Excel Excellent verbal and communication skills Detail oriented, well-organized self-starter with strong time management skills Ability to multi-task and work independently or with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness Open to change and willing to learn new skills Sound understanding of accounting-related principles Functions efficiently in a high stress environment Willing to work overtime An intimate understanding of Export Compliance Certifications including Certified Export Clearance Specialist, Dangerous Goods – Ground and Air, IATA/FIATA, Export Compliance Specialist, Customs Broker, Sales Certification, Transition and Implementation ( Preferred )

Additional Information

***Applicants Requested to please include a cover letter with resumé***

Expeditors offers excellent benefits

Paid Vacation, Holiday, Sick Time Health Plan: Medical, Prescription Drug, Dental and VisionLife and Long Term Disability Insurance 401(k) Retirement Savings Plan (US only)Employee Stock Purchase Plan Training and Personnel Development Program

 

All your information will be kept confidential according to EEO guidelines.