845741-APPEALS REFEREE SUPERVISOR - SES - 40031038 Date: Jan 31, 2025 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce\_operations/human\_resource\_management/for\_job\_applicants/e\_verify) . Requisition No: 845741 Agency: Commerce Working Title: 845741-APPEALS REFEREE SUPERVISOR - SES - 40031038 Pay Plan: SES Position Number: 40031038 Salary: $50,000 - $60,000 Annually Posting Closing Date: 02/06/2025 Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) JOB TYPE: FULL TIME / SES POSITION LOCATION: Tallahassee,FL (relocation benefits are not available for this position) Appeals Referee Supervisor-SES Internal www.floridajobs.org/ Your Specific Responsibilities: The Appeals Referee Supervisor supervises the Special Deputies- in the district appeals offices. The Appeals Referee Supervisor ensures that appealed reemployment assistance cases are scheduled, hearings conducted, and decisions rendered by subordinate staff. The Appeals Referee Supervisor is required to have supervisory skills as well as the skills of an Administrative Hearing Officer pursuant to Chapter 120, Florida Statutes. The Appeals Referee Supervisor is directly responsible for overseeing training and evaluating the Special Deputies and recommending and implementing all personnel matters relating to subordinates. SUPERVISORY DUTIES: “Supervisory employees”are those who spend the majority of their time communicating with, motivating, training, and evaluating employees, and planning and directing employees’ work, and who have the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action, including all employees serving as supervisors, administrators, and directors. Section 110.205(2)(w), Florida Statutes . The Appeals Referee Supervisor ensures that reemployment assistance appeals assigned to the Special Deputies are properly heard, the decision rendered, and the parties to proceedings are granted all procedural and due process rights as required by Chapter 120, Florida Statutes; Chapter 443, Florida Statutes; Chapter 73B-20, Florida Administrative Code; The Florida Evidence Code; and Federal Performance Criteria. The Appeals Referee Supervisor is responsible for providing training to Special Deputies. The Appeals Referee Supervisor assigns the caseload and monitors the cases to ensure timely and accurate completion of the hearings and decisions. The Appeals Referee Supervisor is responsible for making recommendations regarding the staffing and personnel related activities for Special Deputies-team leads. The Appeals Referee Supervisor interacts with the public and is responsible for addressing any public complaints concerning subordinate staff. The Appeals Referee Supervisor interprets policies, procedures, and laws to subordinates, employers, attorneys, employees, claimants, and the general public. The Appeals Referee Supervisor must maintain regular communication with the Administrator concerning routine office operations, complaints and other issues from the public or parties to hearings and communication with peers in the office concerning local operations. The Appeals Referee Supervisor is responsible for making regular and special reports as required to the Senior Benefits Analyst on a timely basis. APPEALS HEARING ACTIVITIES: The hearings are conducted at established locations within the geographic area served by the appeals office and may be conducted in-person, by telephone or a combination thereof. The hearings are formal evidentiary hearings conducted pursuant to Section 120.57, Florida Statutes. Among other things, the Appeals Referee Supervisor may hold hearings and when holding a hearing is required to: take all evidence under oath or affirmation, determine the order of testimony, control disruptive parties, rule on objectives to evidence, and rule on all oral or written motions filed with the Appeals Referee Supervisor during the hearing. Regardless of whether a party is represented by counsel or duly authorized agent, the Appeals Referee Supervisor is responsible for ensuring that a complete record is made of the facts and circumstances surrounding the issues involved. The Appeals Referee Supervisor is responsible for ruling on claimant's representative's request for a fee for representation at the hearing. PREHEARING AND SCHEDULING ACTIVITIES: The Appeals Referee Supervisor may be required to review the case file and determine the issue involved and set the date, time, and location for the hearing. The Appeals Referee Supervisor is responsible for ensuring that the documents in the file are complete. The Appeals Referee Supervisor must rule on all pre-hearing motions, such as: motions to effect discovery, motion to issue or quash subpoenas, motion for continuance, and any other pre-hearing motion filed by a party. DECISION WRITING ACTIVITIES: Decisions by the Appeals Referee Supervisor must issue a written decision on each case, using proper grammar, punctuation, and sentence structure in composing decisions. Decisions must be prepared in a timely manner to meet federal time lapse standards. In formulating the decision, the Appeals Referee Supervisor must analyze the evidence entered into the record at the hearing. The Findings of Fact as set forth in the decision are binding, on appeal, if the findings are based upon competent, substantial evidence in the record. In analyzing the evidence, the Appeals Referee Supervisor must rule on the competency of the evidence, the sufficiency of the evidence, resolve disputed issues of material fact, and ensure that all the relevant findings on the issue are included. The Appeals Referee Supervisor must also accept or reject proposed Findings of Fact submitted by a party pursuant to Chapter 120, Florida Statute. The Appeals Referee Supervisor is required to analyze the facts according to the statutory provision on appeal and any applicable Florida Administrative Code Rules and apply interpretations issued by administrative and appellate reviewing authorities (Reemployment Assistance Appeals Commissions and all appellate courts). If a brief is filed by a party, the Appeals Referee Supervisor must either accept or reject the case citations therein and, if rejected, must specifically set forth the rationale for rejection. If the Appeals Referee Supervisor is presented with a disputed issue of material fact, the decision must specifically set forth the dispute and the rationale by which it was resolved. The ultimate decision sets forth the administrative action which the Department must take. By statute, party(s) or the Department of Commerce may file an appeal to a decision by the Appeals Referee Supervisor. Required Knowledge, Skills, and Abilities: + Excellent interpersonal communication skills. + Ability to work independently and as part of a team. + Knowledge of general office procedures and practices. + Proficient with web applications, software, and other technology. + Ability to effectively communicate, including verbally and in writing. + Ability to understand and apply applicable State and Federal rules, regulations, policies, and procedures for problem solving, research and analysis. + Ability to deal with the public in a tactful and courteous manner. + Ability to utilize problem-solving techniques and to evaluate legal issues and make sound decisions to resolve complex matters. + Ability to organize and coordinate work assignments. + Knowledge of Reemployment Assistance Law and rules, court rules, applicable court cases. + Skill at legal research and conducting administrative hearings. + Ability to supervise and manage employees and office programs, evaluate legal issues, compose, and prepare decisions; evaluate workload and staff performance; train on legal issues; train on appeals decision preparation and the conduct of appeals hearing. Qualifications: As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records. Minimum: Duties and responsibilities of this position must be performed at the official work site of the Department. . Preferred : At least 2 years of Supervisory skills and experience in Reemployment Assistance Program. Pay: $50,000 - $60,000 Annually Our Organization and Mission: FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters. In collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply at Florida Commerce for positions that fit their skill sets. FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.) Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/ The Work You Will Do: The Appeals Referee Supervisor is a member of the RA Tallahassee Appeals Office in the Division of Workforce Services. They Motivate, train, and evaluate employees. Plan and direct employees’ work. Have the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employee or effectively recommend such action, including all employees serving as supervisors, administrators, and directors. Section 110.205(2)(w), Florida Statues. The Difference You Will Make: You will assist in helping Floridians obtain wage replacement benefits for qualified individuals who are out of work through no fault of their own. Your knowledge and skills will be utilized to help our citizens. FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must. How You Will Grow: FloridaCommerce encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee: + Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities. + Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work. + Provides information clearly, accurately, and succinctly; and exhibits good listening skills. + Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools. + Uses knowledge acquired through education, training, or experience to complete tasks. These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience. Where You Will Work: Tallahassee is Florida’s Capital City and continues to grow by attracting development and new businesses. T allahassee is a mid- sized city in the heart of Florida’s Big Bend. FloridaCommerce’s main office is located in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the state’s Capitol. Each spring, the legislative session opens, and people pour in to see the Florida Legislature perform business and approve the state’s annual budget. Being in Tallahassee will guarantee you an experience vibrant with a unique experience, professional growth, entertainment, and culture. Tallahassee is: + Known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music, and natural resources ( https://talgov.com/ ) + Home to major college campuses, Florida State University (FSU), Florida A & M University (FAMU) and Tallahassee Community College (TCC). + Approximately 22 miles from the nearest beach ( https://choosetallahassee.com/beaches-near-tallahassee/ ) + Within a state having no state income tax for residents of Florida WORKING FOR THE STATE OF FLORIDA HAS BENEFITS! * State Group Insurance coverage options+ (health, life, dental, vision, and other supplemental option) * Retirement plan options, including employer contributions ( www.myfrs.com ) * Nine paid holidays and a Personal Holiday each year * Annual and Sick Leave Benefits * Student Loan Forgiveness Program (Eligibility required) * Flexible Spending Accounts * Tuition Fee Waivers (Accepted by major Florida colleges/universities) * Ongoing comprehensive training provided * Career Growth * Highly skilled, professional environment For a more complete list of benefits, visit www.mybenefits.myflorida.com . * We care about the success of our employees. * We are always improving our technology, our tools, our customer’s experiences, and ourselves. * A rewarding experience for reliable, compassionate, and professional employees. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location: TALLAHASSEE, FL, US, 32399 Nearest Major Market:Tallahassee