This is a Position-Based Test conducted in accordance with CSC Rule 111A. Learn more about the City’s hiring process here: https://careers.sf.gov/knowledge/process/  Specific information regarding this recruitment process is listed below: + Application Opening: January 21, 2025 + Application Deadline: February 5, 2025 @ 12:00AM + Exam Type: Position Based Test + Eligible List Type: Combined Promotive and Entrance  + Certification Rule: Rule of the List  What does this mean? (https://careers.sf.gov/knowledge/process/post-referral/#certRules) + Recruitment ID: PBT-8588-117082 + Salary range: (A) $131,924 - $168,454; (B) $168,480 – $195,026 To Apply: Submit your application online by clicking on "I'm Interested" and completing the application. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Please Note: If applying through Indeed, you must complete the City and County of San Francisco application through SmartRecruiters by going to: https://careers.sf.gov/ . Incomplete applications will not be considered.  Who We Are: The San Francisco Adult Probation Department values the individuality and diversity of justice involved adults, recognize the unique challenges they face, and invest in their success through services designed to help them permanently exit the criminal justice system. Our reentry and rehabilitative services complement our supervision strategies by providing a unique blend of opportunity and accountability. We provide a continuum of supportive, integrated services that are tailored to address individual needs, empower clients to overcome barriers, and help them become contributing members of the community. SFAPD dedicates endless energy toward enhancing public safety, seeking victim restoration and accountability, providing structured and evidence-based supervision, all on the behalf of the Superior Court of San Francisco.  The Department’s mission: Protect and Serve the Community, Further Justice, Inspire Change, and Prioritize Racial Equity so that all People May Thrive, is achieved through the implementation and integration of evidence based practices which have been shown to be effective in reducing recidivism and improving public safety. SFAPD operates the Community Assessment and Services Center (CASC) to provide comprehensive reentry services in partnership with city providers. The CASC operates as an innovative, ‘one-stop shop’, where probation clients can meet with their probation officers and then walk downstairs to receive immediate services. 8435 Division Director, Adult Probation The San Francisco Adult Probation Department (SFAPD) is dedicated to supporting justice-involved adults through personalized services that empower them to permanently exit the criminal justice system. Recognizing the diverse challenges faced by individuals, SFAPD provides a combination of reentry programs and rehabilitative services designed to complement supervision strategies. By integrating accountability with opportunity, SFAPD fosters public safety, promotes victim restoration, and supports evidence-based practices to help clients become productive members of the community. As a second-level management position within the department, the Division Director, Adult Probation, plays a critical role in overseeing the administrative planning and coordination of divisional operations. Reporting directly to the Assistant Chief and/or Chief Adult Probation Officer, the Division Director provides leadership, supervises teams, and ensures compliance with court orders and legal requirements. This role demands a high level of professionalism, autonomy, and expertise in evidence-based practices and community supervision trends. Responsibilities of the Role Under general direction of Senior Leadership, the APD Division Director is responsible for organizing, planning and direction of the activities of a major division of the Adult Probation Department; coordinates the units both within the division and with other divisions, departments and agencies; and performs related duties as required. Key responsibilities include: + Leadership and Representation: The Division Director represents the department at community events, collaborative operations, and local, state, and national initiatives. They engage with various stakeholders to further the mission of SFAPD and maintain effective partnerships. + Operational Oversight: The role involves managing Supervising Deputy Probation Officers (SPOs), advising on personnel matters, and interpreting policies and procedures. The Division Director monitors casework to ensure compliance with court orders, develops and implements policies, and stays current with effective intervention strategies. + Program and Policy Development: The Director oversees grants, special projects, and new initiatives, aligning them with SFAPD’s mission and vision. They play a pivotal role in fostering innovation and improving departmental practices. + Staff Management: Key responsibilities include recruiting, training, evaluating, and recognizing staff. The Director addresses disciplinary actions when necessary and promotes professional growth opportunities. + Budget and Reporting: The Director assists in budget preparation, tracks performance metrics, and prepares operational reports to support strategic decision-making. + Training: The selected candidate may be required to lead the department’s firearms and internal training programs in coordination with the Chief Deputy and the Chief of SFAPD. Once hired, the candidate would be required to be proficient in laws and regulation pertaining to use of force by probation peace officers, and preferably, be able to demonstrate some leadership experience in these areas. + Reentry and Client Services: The selected candidate may be asked to assume a leadership role at the Department’s Community Assessment Services Center (CASC). Experience working with clients in recovery and an understanding of reentry and reentry services is welcome. In addition to these responsibilities, the Division Director may supervise a unit, manage special projects, or serve as the acting head of the department in the absence of senior leadership. The position requires flexibility, with work often conducted during non-traditional hours, including evenings and weekends. Depending on departmental needs, the role may require the Director to be armed. Minimum Qualifications These minimum qualifications are to be used as a guide for establishing the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement. Education: Bachelor’s degree in social sciences, psychology, criminology, or a related field. Experience: Five (5) years of professional experience as a probation officer or community corrections officer in the federal, state or county system. License: A valid California Class "C" Driver’s License with a clean driving record is required. Substitution: A law degree, master’s degree, or doctorate or a professional license in a related field may substitute for one year of supervisory experience. Desired Qualifications: The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring. + The ideal candidate will demonstrate knowledge of the legislative process, relevant laws, evidence-based practices, and Superior Court operations. They should possess strong skills in policy interpretation, conflict resolution, and communication. Experience in developing training programs and leading organizational initiatives is also highly valued. + At least two (2) years of the required five (5) years of experience in a supervisory role equivalent or similar to what is described in Class 8434/8534 Supervising Adult Probation Officer. IMPORTANT AND ESSENTIAL KNOWLEDGES, SKILLS, AND ABILITIES The level and scope of the following knowledge and abilities are related to duties in the “Examples of Duties” section of this recruitment. Knowledge of: Understanding of the legislative process and forecast implications for operations.  Emphasis on knowing existing codes, ordinances, laws, regulations, and evidence based practices relating to the operation of the Probation Department; principals, trends and techniques in the delivery of adult probation services; organization of the Superior Courts regarding court jurisdiction, operations, policies and procedures. Skills: + Experience with developing and implementing training programs that includes trainings specific to sworn staff to remain in compliance with law changes, professional development, and policy. + Experience with uplifting programs and initiatives internally and externally with project stakeholder that support the organization’s mission and vision. + Experience with advancing equity and inclusion through trainings, policy development, service delivery, etc. Ability to: Interpret and apply codes, ordinances, laws, and regulations relating to the functions and duties of a probation officer, and the legal rights and obligations of the adult offender; plan organize, direct, and coordinate the overall activities of a division, including developing and implementing policies and procedures; managing conflict; utilize effective organizational practices; internal affairs; demonstrate superior written and oral communications skills. How to Apply:  Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.sf.gov/ and begin the application process. + Select the “I’m Interested” button and follow instructions on the screen Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com). Applicants will receive a confirmation email that their online application has been received in response to every position to which they apply. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. Verification: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov/knowledge/ .  The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date. What else should I know? Completion of any state-mandated trainings to meet the requirements of being a sworn officer must be completed within one year after hire date. Must pass POST law enforcement background investigation. Prior to appointment, the candidate will be investigated to determine their general fitness for this position. Employees in this classification are peace officers and must meet POST standards and comply with laws applicable to peace officer positions. Conviction of a felony or of a crime that would have been a felony if committed in California is a bar to employment as a peace officer. (California Government Code sections 1029 and 1031) A psychological examination will be required of any new hire prior to appointment. This examination will consist of written tests and a clinical interview to determine the candidate’s fitness for work as a Division Director, Adult Probation. Selection Procedures: After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following: The selection process will include evaluation of applications, education and a Supplemental Questionnaire Evaluation and a Written Multiple-Choice examination. Supplemental Questionnaire Evaluation (Weight: 50%):  Applicants who meet the minimum qualifications will be sent a Supplemental Questionnaire via electronic mail after the closing of this filing period. The Supplemental Questionnaire is designed to measure the knowledge, skills and/or abilities in job-related areas required for the position.  Applicants will be given a deadline to return the Supplemental Questionnaire. Those who do not respond by the established deadline will not be eligible to continue in the examination process and will not be added to eligibility list resulting from this process. All applicants’ responses to the Supplemental Questionnaire are subject to verification. A passing score on the Supplemental Questionnaire must be achieved to move on to the second exam component of the 8588/8435 Division Director Exam process. Management Test Battery (MTB) Exam (50%): A computer-based test assessing competencies in leadership, problem-solving, and communication. Scores are valid for three years and transferable to other recruitments. Information regarding the MTB Exam can be found at: https://www.sf.gov/sites/default/files/2024-12/Management-Test-Battery.pdf This is a standardized written multiple-choice examination. In accordance with CivilService Rule 111.11.4, inspection privileges do not apply to the questions and answers in this examination. A passing score on both the Supplemental Questionnaire and the Management Test Battery must be achieved in order to be placed/ranked on the Eligible List. Candidates will be placed on the eligible list in rank order according to their final combined score. BANKED SCORES: The score you achieve on this examination shall be valid and "banked" for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take this test again should you apply and be found eligible for a future announcement for which this particular test is used. If the test for this future announcement is held within one year of the date of this examination, your score will be automatically applied to that announcement. However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the test. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which this test is used. Please note that, should you re-test, your re-test score would become your official score and new banked score. The department may administer additional selection procedures to make final hiring decisions. Eligible List/Score Report:  A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. The duration of the eligible list resulting from this examination process will be six (6) months, and may be extended with the approval of the Human Resources Director. Certification: The certification rule for the eligible list resulting from this examination will be Rule of The List. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions. General Notes Candidates who are not current SF Adult Probation or SF Juvenile Probation Peace Officers must pass a background check, physical and psychological examination before appointment. Compensation and Benefits The starting salary range for this position is $131,924 and $168,454, with higher appointments considered for exceptional qualifications or recruitment needs. Employees also receive competitive benefits, including: + Medical, dental, and retirement plans. + Paid holidays, vacation, and administrative leave. + Defined Benefit Pension plan. + Deferred compensation and life insurance plans. + Management training opportunities. Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov/. Additional Information Regarding Employment with the City and County of San Francisco: + Information About The Hiring Process (https://sfdhr.org/information-about-hiring-process) + Conviction History + Employee Benefits Overview  (https://sfdhr.org/benefits-overview)   + Equal Employment Opportunity (https://sfdhr.org/equal-employment-opportunity)   + Disaster Service Worker (https://sfdhr.org/disaster-service-workers) + ADA Accommodation + Veterans Preference (http://sfdhr.org/information-about-hiring-process#veteranspreference) + Right to Work + Copies of Application Documents (https://sfdhr.org/information-about-hiring-process#copies) + Diversity Statement The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date. All your information will be kept confidential according to EEO guidelines. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.   The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.