**About Abbott:** Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. **PURPOSE OF THE JOB** The Abbott Ambassador is responsible for managing and expanding existing accounts, managing and improving customer relationships, improving profitability of accounts. **MAJOR RESPONSIBILITIES** + Full revenue responsibility including forecasting and target performance achievement. + Act as a trusted partner and advisor as Abbott’s main contact to customers. + Manage and drive the development of their accounts, including key activities such as: strategic account management and post-sales implementation process. + New product and menu expansion targeting and sales support. + Prepare and execute regular customer business reviews. + Manage routine renewals of base business accounts and negotiate long-term contracts. + Implement new assays. + Provide ongoing training and coaching to customers as requested. + Oversee progress of cross-functional implementation team (post-sale) with project manager. + Success in this role is measured by economic profitability, customer satisfaction score (NPS), contract renewal rate and managed revenue. **EDUCATION AND COMPETENCIES REQUIRED** + Bachelor’s degree or equivalent experience required. Bachelor or Master degree in Biomedical Engineering is preferred. + Minimum of 1-3 years track record in the diagnostic industry with an emphasis on managing and expanding existing accounts, managing and improving customer relationships, improving profitability of accounts. + Proven track record in a similar position supported by management and customer references. + Successful engagement with customers, specifically Business Management and key stakeholders. + Excellent product and industry knowledge. + Strong understanding of key stakeholders and customer dynamics. + Strong solution selling and relationship building skills. + Excellent communication skills. + Ability to identify and drive resolution of issues. + Long-term, strategic focus on account. + Candidates must be fluent in local language and English, additional languages are advantageous. **GEOGRAPHIC AREA: Campania with preferred residence in Naples** An Equal Opportunity Employer Abbot welcomes and encourages diversity in our workforce. We provide reasonable accommodation to qualified individuals with disabilities. To request accommodation, please call 224-667-4913 or email corpjat@abbott.com