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Work Shift

Day

Work Day(s)

Monday-Friday

Shift Start Time

Variable

Shift End Time

Variable

Worker Sub-Type

Regular

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

Job Description

Manages the design, implementation, and administration of Children’s Healthcare of Atlanta’s Absence and Time Away programs to attract, engage, and retain top talent.

Experience

Minimum of 5 years of benefits experienceExperience in leave management, disability, and paid time off programs

Education

Bachelor’s degree in Human Resources, Business Administration, or related field

Preferred Qualifications 

Experience with WorkdayKnowledge of benefits administration and paid time off programs

Certification Summary

No professional certifications required

Knowledge, Skills and Abilities

Solid understanding of ERISA, HIPAA, COBRA, ACA, FMLA, and other federal and state regulations governing employee benefits plansStrong proficiency in Microsoft Excel, Word, and Power PointStrong analytical skillsProven experience in vendor relationship management and broker managementAbility to troubleshoot, recommend, and implement solutions from end to endMust possess strong interpersonal skills and the ability to effectively communicate with othersAbility to collaborate and work effectively across various levels of the organization

Job Responsibilities

Lead the design and strategic vision of Time Away programs, including paid time off, disability, and leaves of absence.Responsible for the administration of Time Away programs via Workday, ensuring accuracy and coordinating to quick resolution when an issue is identified.Analyze and monitor program costs, utilization trends, and effectiveness.  Recommend and implement changes to optimize quality, with a focus on employee satisfaction.Partner with the Human Resources Service Center to ensure a consistent and high-quality customer service experience when employees engage with our benefits and policies.Serve as the escalation point for complex matters related to time away benefits.Develop strong internal relationships within HR, Legal, Finance/Payroll, and other teams to deliver a top-notice employee experience.Ensure compliance with all state and federal regulations governing employee benefits plans, including annual audits, IRS regulations, required employee education, and updates to plan documents.Oversee daily team activities to meet productivity and service standards, continuously identifying areas for process improvement to enhance overall service delivery.Facilitate in-person and virtual training and information sessions for benefits, including new employee orientation, departmental meetings, Open Enrollment information sessions, and others as needed.Manage vendor and third-party administrator relationships to ensure accuracy, quality, and utmost customer service and value for employees.

Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

Primary Location Address

1575 Northeast Expy NE

Job Family

Human Resources