Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Senior Associate

Job Description & Summary

The primary role of the Executive Assistant to the Directors is to give administrative and secretarial assistance and have overall responsibility for administrative activities as they relate to the smooth and efficient transactions with other business leaders and support teams. This role will require a high level of expertise in word processing, spreadsheets, and other software and administrative tools to perform the function using M365, Google suite applications and other PwC applications.  

 

KEY RESPONSIBILITIES:

Exude confidence in dealing with C-level executives and has a mature understanding of the nature of EA work. 

Managing and overseeing the day-to-day operations of the assigned Directors – coordinate and schedule meetings and appointments, prepare reports and presentations, monitor and file expense reimbursements     

Organizing and maintaining files and records 

Drive process improvement and take part in project management initiatives  

Demonstrating excellent communication skills to effectively execute tasks, navigate through complex situations and manage work demand    

Arranging travel and guest arrangements 

Liaising with third party providers. ie. hotels, restaurants, telco vendors     

Maintaining a good relationship with internal and external clients and vendors, and providing quality customer service, in a professional manner 

Managing company activities such as busy season treats, summer outing, corporate functions, and others and resolve potential issues and conflicts 

Ensure client and visitor experience in coordination with Events and Concierge team 

Lead special projects that will be assigned by Assurance management team 

Take initiative, actively demonstrate proactive behaviours and take ownership of your own growth and development. 

Embrace change and be agile, flexible, adaptable and resilient. 

Contribute to a strong learning environment through proactive leadership in technical training and coaching 

Provide guidance to other executive assistants 

Carrying out other duties as assigned by the Management team 

Essential Requirements:

Minimum of 3 years Executive Assistant/Executive Support experience for senior leadership preferably in a professional services, or corporate industry 

Preferred Experience / Skills:

Good in written and communication skills 

Proficiency in MS Office  applications – Word, Excel, Powerpoint  

Proficient in Google and M365 applications 

Project Management skills would be an advantage 

Other capabilities:

Ability to understand complex business scenarios and offer effective solutions, including negotiation 

Be able to demonstrate resilience and manage conflicts positively 

Strong attention to detail 

Strong project management skills and the ability to work in a high pressure deals environment 

Excellent understanding of customer service with a strong sense on client focus  

Team player with good interpersonal and communication skills  

Self-starter who is able to work independently and flexible to work outside office hours, if required 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred: Bachelor Degree - Administration

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Administrative Support, Agile Database Administration, Business Process Improvement, Calendar Management, Change Management, Clerical Support, Collaborative Forecasting, Communication, Communications Management, Concur Travel, Conducting Research, Confidential Information Handling, Corporate Records Management, Correspondence Management, Credentialing Database, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Data Entry, Deployment Coordination, Digital Development, Document Scanning {+ 45 more}

Desired Languages (If blank, desired languages not specified)

English

Travel Requirements

0%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes

Job Posting End Date