Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Risk & Quality (R&Q)

Management Level

Senior Associate

Job Description & Summary

ALL ABOUT PwC AC Manila

We are a community of solvers with a clear mission: to empower PwC member firms in over 20 countries by delivering quality services in Trust Solutions (Assurance, Tax), Advisory and Business Services, thereby building trust and driving sustained outcomes for our clients.

Our team of over 3,000 professionals brings together a diverse range of talents, creating a workplace that promotes inclusivity, innovation, collaboration, and a strong dedication to providing excellent client service. Through My+, we offer a brand-defining people experience in the areas that matter the most: Well-Being, Total Rewards, Development and Community.

PwC Acceleration Center Manila has been certified as a Great Place to Work for two consecutive years, highlighting its exceptional work environment and employee satisfaction. The center's commitment to inclusivity and diversity is evident in its practices and policies, fostering a culture of collaboration and respect. Additionally, PwC Acceleration Center Manila has experienced significant employment growth, attracting and retaining top talent while providing ample career opportunities and professional development for its employees.

Our firm's evolution is a testament to our commitment to growth and transformation. We are continuously expanding horizons, leveraging tech-driven teams to deliver unparalleled client experiences and groundbreaking solutions. Together, we forge the path to endless possibilities!

The R&Q Senior Analyst performs independent review of work requests in the nature of quality control and provides feedback in accordance with Service Delivery Center’s User Guide instructions. The role will combine elements of documenting and reporting the results of R&Q review, monitoring the feedback received from Project Management Office (PMO) and Engagement teams on a regular basis and providing timely updates to management. Likewise, the R&Q Senior Analyst will participate in quality improvement programs and contribute heavily in areas related to continuous process improvement. The position reports to the R&Q Manager.

Key Responsibilities:

Conduct R&Q review of work requests on a sampling basis and document adverse feedback received from Engagement Teams

Identify process improvements based on trends from previous R&Q reviews

Discuss issues found with the R&Q Leader  on a regular to relay details to the respective departments of clients

Maintain and monitor databases for findings and samples gathered

Be able to ensure monthly reports or schedule reports are provided on time

Acts as a reviewer of all data gathered for reporting 

Present reports or findings to the R&Q leaders or even stakeholders in the absence of line managers

Assist on providing / preparing data for R&Q reports

Support leadership teams to develop and expand continuous monitoring processes to assess compliance with other regulatory standards and requirements.

Essential Requirements:

Minimum 3 years of relevant experience

CPA

Experience in both external and internal auditing

Audit background

Experience with MS Office, PPT, Gsuite

Alteryx & UI Path exposure is a plus

Attention to details

Critical thinking and Analysis

Strong verbal and written communication skills

working with lead client services partners, business leaders 

Ability to identify risks in business process

Strong independent decision-making ability and comfort with issue spotting.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor Degree - Accounting

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes

Job Posting End Date