Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Risk & Quality (R&Q)

Management Level

Senior Manager

Job Description & Summary

This role offers candidates a compelling opportunity to shape and drive a strategic quality assurance program on a global scale, aligning it with key organizational objectives. By developing program roadmaps, participating in stakeholder meetings, and providing regular updates to senior leadership, candidates will gain significant experience in program management and strategic communication. Leading and mentoring a team fosters leadership skills and professional development, while identifying and implementing process improvements and digital solutions enhance operational efficiency. Additionally, the role's emphasis on knowledge sharing and best practice dissemination provides a collaborative environment, making this a multifaceted and impactful career opportunity. 

Key Responsibilities:

Identify, define, develop and/or manage all phases of quality assurance (operational effectiveness checks), including the determination and understanding of audit objectives and coordination with functional management personnel  

Oversee and manage quality assurance function (focusing on Business Services, Advisory and Tax) that includes operational checks, compliance review, investigations, special request checks, process reviews and monthly follow-up reviews. Ensure quality results and satisfaction to customer/stakeholders. Deliver the engagements on time and within budget. 

Review the suitability of the design of the quality assurance policies and protocols 

Conduct audit testing of specified area and identify reportable issues and dimension of risk 

Inquiring or asking questions of management personnel related to the effectiveness of the current quality assurance process and controls 

Determine compliance with Company’s policies and procedures 

Determine compliance of the entity with Audit Standards and the PwC Global Network firm 

Verbally communicate findings to management and draft comprehensive and complete report of audit area 

Follow-up QA recommendations ensuring effective and timely implementation 

Other tasks assigned by the Management  

Actively participate in key stakeholder meetings to discuss the team's status, identify opportunities for enhancement, analyze themes and trends from the QA reviews, and devise necessary action plans. 

Provide regular updates to senior leadership and stakeholders  

Lead and mentor the team, facilitating professional development opportunities to achieve the team’s goals. 

Essential Requirements:

At least 10 years’ or more  experience in both external and internal auditing. 

Demonstrate self-motivation and a desire to take responsibility for personal growth and development  

Commit to continuous training and to proactively learn new processes   

Have the ability to work in fast paced and diverse working environment. 

Advanced communication skills 

Proficient and confident in English reading, writing and oral communication skills 

Leading teams, committed to providing high quality, applying new experiences, learning new skills, providing direction to Seniors and Staff, and taking feedback from superiors, and maintaining timelines 

Advanced coaching and mentoring skills 

Ability to lead self and others to make a difference and create a positive impact 

Bring business knowledge, innovation and insight to drive value 

Can operate and collaborate effectively that embraces diverse perspectives 

Ability to build relationships of high value which are genuine and meaningful 

Certifications:

Professional accounting certification such as CPA is required.   

CIA or other certification would be an advantage 

ALL ABOUT PwC AC Manila

We are a community of solvers with a clear mission: to empower PwC member firms in over 20 countries by delivering quality services in Trust Solutions (Assurance, Tax), Advisory and Business Services, thereby building trust and driving sustained outcomes for our clients.

Our team of over 3,000 professionals brings together a diverse range of talents, creating a workplace that promotes inclusivity, innovation, collaboration, and a strong dedication to providing excellent client service. Through My+, we offer a brand-defining people experience in the areas that matter the most: Well-Being, Total Rewards, Development and Community.

PwC Acceleration Center Manila has been certified as a Great Place to Work for two consecutive years, highlighting its exceptional work environment and employee satisfaction. The center's commitment to inclusivity and diversity is evident in its practices and policies, fostering a culture of collaboration and respect. Additionally, PwC Acceleration Center Manila has experienced significant employment growth, attracting and retaining top talent while providing ample career opportunities and professional development for its employees.

Our firm's evolution is a testament to our commitment to growth and transformation. We are continuously expanding horizons, leveraging tech-driven teams to deliver unparalleled client experiences and groundbreaking solutions. Together, we forge the path to endless possibilities!

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred: Bachelor Degree - Accounting

Certifications (if blank, certifications not specified)

85. Philippines: Certified Public Accountant - Licensure Exam - Local Certifying Body (preferred)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

0%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes

Job Posting End Date