Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

SAP

Management Level

Manager

Job Description & Summary

Job Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. Those in SAP Customer at PwC will focus on providing consulting services for SAP Customer Relationship Management (CRM) applications. You will analyse client requirements, implement CRM software solutions, and provide training and support for seamless integration and utilisation of SAP CRM applications. Working in this area, you will enable clients to optimise customer relationship management processes, enhance customer satisfaction, and achieve their strategic objectives.

Job Description

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Analyse and identify the linkages and interactions between the component parts of an entire system.

Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.

Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.

Develop skills outside your comfort zone, and encourage others to do the same.

Effectively mentor others.

Use the review of work as an opportunity to deepen the expertise of team members.

Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.

Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.

As part of the Business Application Consulting team you, you help clients enhance the benefits of their SAP resources by providing thorough consulting, system integration, and implementation services across multiple SAP applications, products, and technologies. As a Manager, you lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are responsible for achieving project success and maintaining exemplary standards while leveraging your knowledge of SAP Transportation Management, Hybris Billing, and S/4HANA functionalities to deliver exceptional client service.

Responsibilities

- Lead and manage teams to deliver SAP consulting services

- Oversee client accounts, providing exceptional service and satisfaction

- Utilize proficiency in SAP Transportation Management, Hybris Billing, and S/4HANA to enhance client solutions

- Mentor and develop junior staff, fostering their professional growth

- Drive strategic planning initiatives to achieve project success

- Maintain adherence to project timelines and quality standards

- Identify and leverage opportunities to enhance SAP utilization

- Embrace and promote innovative technologies and methodologies

What You Must Have

- Bachelor's Degree

- 7 to 11 years of experience

- Oral and written proficiency in English required

- Experience in leading small to moderate size teams

- Experience in SAP Transportation Management (TM), Hybris Billing (BRIM), C4C - Sales/Service/Marketing, Hybris Commerce

- Experience in Activate Methodology

- Experience in JIRA, HP ALM and other PMO tools

What Sets You Apart

- Certification in S/4HANA

- Leading workshops and demos for OTC

- Managing teams with accountability and timely deliverables

- Demonstrating solutions with scenario demonstration

- Executing standard functionalities in demo client

- Handling requirement gathering and design

- Analyzing business requirements and providing design solutions

- Reading ABAP codes

- Knowledge of S/4HANA

Additional Qualification

Flexible to support different US time zones (2:00PM to 11:00PM, 3:00PM to 12AM / 4:00PM to 1:00AM / 5:00PM to 2:00AM)

Amenable to work in BGC Taguig Metro Manila

 

Company Overview 

PwC AC Manila's Consulting Services are designed to provide industry expertise and innovative solutions through Cloud & Digital services. Our goal is to assist businesses in driving growth, optimizing operations, and seizing opportunities. With our team of professionals, cutting-edge technology, and deep industry knowledge, we help businesses stay ahead of the competition, deliver strategic solutions, and unlock long-term value. 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Process Consulting, Business Process Improvement, Business Process Modeling, Business Technology, Coaching and Feedback, Communication, Creativity, CRM Software, Customer Due Diligence, Customer Engagement, Customer Liaison, Customer Loyalty, Customer Management, Customer Needs Analysis, Customer Relationship Management, Customer Satisfaction, Customer Segmentation, Customer Service, Customer Service Management, Customer Success, Customer Transformation {+ 19 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes

Job Posting End Date