Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

SAP

Management Level

Senior Associate

Job Description & Summary

Job Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. Those in SAP Customer at PwC will focus on providing consulting services for SAP Customer Relationship Management (CRM) applications. You will analyse client requirements, implement CRM software solutions, and provide training and support for seamless integration and utilisation of SAP CRM applications. Working in this area, you will enable clients to optimise customer relationship management processes, enhance customer satisfaction, and achieve their strategic objectives.

Job Description

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Respond effectively to the diverse perspectives, needs, and feelings of others.

Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.

Use critical thinking to break down complex concepts.

Understand the broader objectives of your project or role and how your work fits into the overall strategy.

Develop a deeper understanding of the business context and how it is changing.

Use reflection to develop self awareness, enhance strengths and address development areas.

Interpret data to inform insights and recommendations.

Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.

As part of the Business Application Consulting team, you help clients enhance the benefits of their SAP resources by providing thorough consulting, system integration, and implementation services across multiple SAP applications, products, and technologies. As a Senior Associate, you analyze complex problems, mentor others, and maintain exemplary standards while building client relationships and developing a deeper understanding of the business context. You are responsible for leveraging your knowledge in SAP Transportation Management, Hybris Billing, and other SAP functionalities to deliver top-quality solutions and guide junior team members.

Responsibilities

- Deliver exceptional SAP solutions by leveraging proficiency in SAP Transportation Management and Hybris Billing

- Mentor and guide junior team members to enhance their skills and knowledge

- Build and maintain enduring client relationships to understand their business needs

- Analyze complex business problems to develop practical solutions

- Utilize SAP functionalities to refine client operations and processes

- Maintain adherence to professional and technical standards in deliverables

- Collaborate with cross-functional teams to integrate SAP applications

- Continuously develop a deeper understanding of the business context and industry trends

What You Must Have

- Bachelor's Degree

- 4 to 8 years of experience

- Oral and written proficiency in English required

- Team lead experience

- Experience in SAP Transportation Management (TM), Hybris Billing (BRIM), C4C - Sales/Service/Marketing, Hybris Commerce

- Experience in Activate Methodology

- Experience in JIRA, HP ALM and other PMO tools

What Sets You Apart

- Certification in S/4HANA

- Knowledge of S/4HANA functionalities

- Handling requirement gathering and design

- Analyzing business requirements

- Integration experience with LE, EWM, PP, PS, HCM, MM & FICO

- Ability to read ABAP codes preferred

Additional Qualification

Flexible to support different US time zones (2:00PM to 11:00PM, 3:00PM to 12AM / 4:00PM to 1:00AM / 5:00PM to 2:00AM)

Amenable to work in BGC Taguig Metro Manila

 

Company Overview 

PwC AC Manila's Consulting Services are designed to provide industry expertise and innovative solutions through Cloud & Digital services. Our goal is to assist businesses in driving growth, optimizing operations, and seizing opportunities. With our team of professionals, cutting-edge technology, and deep industry knowledge, we help businesses stay ahead of the competition, deliver strategic solutions, and unlock long-term value. 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Process Consulting, Business Process Improvement, Business Process Modeling, Business Technology, Communication, Creativity, CRM Software, Customer Due Diligence, Customer Engagement, Customer Liaison, Customer Loyalty, Customer Management, Customer Needs Analysis, Customer Relationship Management, Customer Satisfaction, Customer Segmentation, Customer Service, Customer Service Management, Customer Success, Customer Transformation, Deployment Management {+ 14 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes

Job Posting End Date