Position Number: 004521 Department: College of Engineering (Col) Employment Type: Permanent - Full-time Months Per Year: 12 Essential Duties and Responsibilities: The ETCM Advising Center serves undergraduate students within the department’s academic programs, students in transition, and prospective high school and transfer students in the Engineering Technology and Construction Management Department. The primary purpose of the Center is to provide academic advising using a developmental model. Using a developmental model approach, Academic Advisors in the Center work with students so that students develop the knowledge skills and personal accountability needed to explore their academic and co-curricular options, evaluate and track their own progress toward graduation, access support, and enrichment services, and understand and follow university policies and timelines. Advising services encompass a range of interactions with students from individual and small group meetings to email and social media, among others. The Center also provides orientation to new students, support to first-generation college students and transfer students, and intervention programs for at-risk students, and graduate students. ETCM advisors have the ability to work autonomously in a complex, team-oriented academic office with significant student traffic, commit to student success and the ability to listen and analyze academic needs, will collaborate with faculty in the Engineering Technology and Construction Management Department to provide additional information/services/ programming to majors, will participate in new student orientations ( SOAR ), Majors Day, EXPLORE UNC Charlotte, and other events as necessary, generate reports on academic progression, graduation-oriented advising, process degree clearance for undergraduate students, and develop a thorough working knowledge of campus support services and referral processes. The entry-level academic advisor is primarily an implementer of a developmental advising model that involves a tailored series of interactions and communications using advising tools and systems designed to address the specific needs of the students served by the ETCM Advising Center. This tailored developmental approach acknowledges that individual student profiles and those of student cohorts may differ not only at the onset of the student’s academic experience but throughout their academic career. The advisor must have the experience, education, and background necessary to serve the educational function of an advisor, however, he or she is doing so in a context developed by the Center and in collaboration with more experienced colleagues, the Director, and the Chair. Specific functional areas include: + Academic advising + Orientation and Outreach + Targeted advising + Student services support to graduate students in ETCM + Commitment to student success and the ability to listen and analyze academic needs. + Collaboration with faculty in the ETCM Department to provide additional information/services/programming to majors + Reporting on academic progression and graduation-oriented advising + Degree clearance for undergraduate students + Thorough working knowledge of campus support services and referral processes Minimum Experience / Education: + A master’s degree in academic advising, student services, higher education, engineering, or a related field is required. + Two years of experience involving student academic advising in a higher education setting. + The candidate must also be attentive to detail, possess strong organizational skills with the ability to prioritize while multi-tasking, and manage tasks in an efficient and timely manner. + Excellent communication and interpersonal problem-solving skills are a must. + Ability to interact effectively with advisees, staff, and faculty required. + A viable candidate must comprehend and abide by federal and university student confidentiality requirements. + Proficient use of computers (Microsoft Access, Excel, Word, PowerPoint) is necessary. Preferred Education Skills and Experience: + A working knowledge of BANNER , Starfish, and DegreeWorks is a plus.