**All the benefits and perks you need for you and your family:** + Benefits from Day One + Paid Days Off from Day One + Career Development **Our promise to you:** Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. **Schedule: FT / Day (Mon thru Thurs. 8a.m. to 4:30p.m. & Fri 8a.m. to 3p.m.)** **Location: 660 WINYAH DR, Orlando, 32803** **The community you’ll be caring for:** Our mission is to provide an environment where students can develop spiritually, intellectually, socially, and physically while pursuing professional expertise integrated with Christian values **Top Reasons to work at AdventHealth University Orlando** AdventHealth University, a Seventh-day Adventist institution, specializes in the education of professionals in healthcare. The University seeks to develop leaders who will practice healthcare as a ministry. At AdventHealth University (AHU), our primary customers are students, faculty, and staff. Our partners are physicians, allied health clinicians and other employees of AdventHealth. **Job Summary:** The **Academic Operations & Analytics Manager** at AdventHealth University functions as the primary business analyst for the Academic Operations team, focusing on data-driven insights and event-driven processes to support the university's strategic initiatives. This role is essential for enhancing recruitment, enrollment, and retention efforts through the collection, analysis, and visualization of real-time data across key performance metrics. The Specialist will design and implement dynamic dashboards, automated reports, and data pipelines to track and respond to evolving trends in academic operations. Collaborating with cross-functional teams, the position will identify and act upon event-driven opportunities for optimizing workflows and improving data collection practices. Additionally, this role includes managing and accessing the effectiveness of academic software systems, ensuring data accuracy, integrity, and governance. The ideal candidate will demonstrate expertise in data analytics, real-time reporting, and event driven decision-making, with a proven ability to translate complex data insights into actionable strategies for continuous improvement. **You Will Be Responsible For:** + Data Reporting and Analysis Develop, maintain, and distribute detailed reports, interactive dashboards, and presentations that monitor key metrics related to recruitment, enrollment, and retention. Conduct detailed data analysis to uncover trends, patterns, and actionable insights that align with recruitment and enrollment objectives. + Collaboration and Process Improvement Partner with the recruitment and retention teams to understand their data needs, offering tailored reporting solutions and insights. Work closely with recruitment teams to streamline processes and ensure data accuracy in recruitment activities including coordination of events and onsite support as needed. + Benchmarking and Predictive Analysis: Incorporate predictive modeling to forecast enrollment trends, retention risks, and recruitment outcomes. Compare institutional data against peer universities or national benchmarks to identify opportunities for improvement. + Project Management Collaborate with Academic Operations team to understand data needs and provide customized reports that support overall department goals. Assist in coordinating recruitment-related projects and events, ensuring all logistical aspects are in place to support the success of the projects and events. Lead data-driven projects to improve recruitment, enrollment, and retention processes, managing timelines and resources effectively. + Comprehensive Event Planning Include contingency plans for events, especially those impacted by weather or virtual engagement challenges. Develop a recruitment calendar that highlights high-priority dates, deadlines, and cross-departmental dependencies. Implement event management platform(s) to track invitations, RSVPs, venue details, and follow-up communications. + Data Integration, Quality and Governance: Establish and uphold data governance policies to ensure the integrity, accuracy, and consistency of Academic Operations data across all touchpoints. Conduct regular audits of Academic Operations data to ensure the data is complete and accurate, taking corrective actions when discrepancies are identified. Ensure compliance with privacy regulations such as FERPA and institutional data policies, safeguarding the confidentiality and security of prospective student data. + Additional Responsibilities: Assist in the development and execution of cross-functional projects aimed at improving Academic Operations practices based on data insights, including new student recruitment campaigns and outreach initiatives. Provide ad hoc analysis and reporting as needed to support various institutional recruitment, admissions and student experience efforts. Qualifications **What Will You Need:** **EDUCATION AND EXPERIENCE REQUIRED:** + **Bachelor's degree** in business administration, Information Systems, Data Science, or a related field + **3 in data analysis, reporting, or a similar role** + Proficiency in **data analysis tools (e.g., Excel, SQL, Tableau, Power BI)** + Proficiency with **CRM systems, preferably Salesforce Education Cloud** + Proficiency with **SIS systems, preferably SONIS and/or Workday Student** This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location. **Category:** Staff **Organization:** AdventHealth University **Schedule:** Full-time **Shift:** 1 - Day **Req ID:** 25008421 We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.