Academic SEEK Student Support Specialist **POSITION DETAILS** Queens College is part of CUNY, the City University of New York, the nation’s leading urban public university. Comprised of 25 institutions, including community colleges and four-year institutions, CUNY serves more than 243,000 degree-seeking students each year. CUNY colleges consistently rank at or near the top of social mobility rankings; we transform lives and lift up the communities we serve. Queens College is an urban, minority-serving public institution dedicated to the mission of serving the Borough of Queens and the City of New York by delivering an accessible, affordable and excellent education. We serve 16,000 students and boast approximately 600 outstanding full-time faculty and 1,000 adjuncts, in areas spanning the liberal arts and sciences, education and business. We have undergraduate and master’s programs, as well as a close relationship with the CUNY Graduate Center where many of our full-time faculty work with doctoral students. We are known for having the best of both worlds: situated on a beautiful 80-acre campus, we enjoy a dramatic view of the Manhattan skyline. The Queens College community is proud of our friendly, professional, and can-do workplace culture. Reporting to the SEEK/Counseling Director, the Academic Student Support Specialist will be responsible for providing educational support, academic advisement, and assistance to students in the Percy Ellis Sutton/ Search for Education Elevation and Knowledge (SEEK) Program. Specific duties include but are not limited to: Provide consultation services to instructional and administrative staff regarding students with personal and academic difficulties. Conduct student workshops on academic probation, study skills, test-taking strategies, time management, career options, and success and motivation; and lead Freshmen Orientation Seminars. Provide advisement to students at all levels and assist students in setting goals and priorities for success. Participate in collaborative outreach efforts for students experiencing academic and personal difficulties, in conjunction with administrators, faculty, and student groups. Provide information regarding Queens College policies, procedures, requirements and major offerings. Collaborate with faculty, staff and administrators on programs to improve student retention. Participate in SEEK Program college committees including, but not limited to, providing one-on-one and group college advisement and coordinating classroom presentations and student workshops. Refer students to appropriate services on and off campus. **QUALIFICATIONS** MINIMUM QUALIFICATIONS A Master’s degree in an appropriate discipline (e.g., counseling, guidance, social work, or psychology) and two years’ related experience. Note: this is not a mental health counselor/practitioner position and is not responsible for providing psychological counseling. PREFERRED QUALIFICATIONS -NYS license in counseling/social work or related discipline -At least two years’ experience in a Higher Ed. Counseling environment -Experience working with inner city students from diverse socioeconomic, racial and ethnic background, non-traditional/underrepresented students in higher education settings -Willingness to work evenings and weekends on flexible schedule -Willingness to travel within the five boroughs/ nationally and host day and evening events periodically -Demonstrated ability to work autonomously with multiple priorities and deadlines and as part of a team -Demonstrated ability to adapt to meet students’ needs; demonstrated organization skills; detail-oriented and ability to multitask -Working knowledge of MS Office Products, such as Word, Excel and Power Point -Knowledge of PeopleSoft/Oracle information systems in a higher education or government environment -Excellent written, verbal, analytical and interpersonal communication skills **CUNY TITLE OVERVIEW** Provides educational programs, academic advice, and assistance to SEEK students. SEEK (Search for Education, Elevation, and Knowledge) is a higher education opportunity program established at the senior CUNY colleges to provide comprehensive academic support to assist capable students who otherwise might not be able to attend college. - Provides advice to students covering academic, social, career, and related issues, making appropriate referrals as needed - Determines areas of need and develops and teaches orientation programs, seminars, student workshops, and other activities - Develops interventions related to student academic status and success - Reports on activities and outcomes, assisting with report-writing and data collection - Collaborates with academic and student support departments to ensure students are utilizing available services and programming - Performs related duties as assigned. **CUNY TITLE** Higher Education Assistant **FLSA** Exempt **COMPENSATION AND BENEFITS** Salary Range: $75,465-$82,928 CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefit from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world. Funding for the position is for a year with the possibility of continuance if funding is available. CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will be adjusted by 6.09% with additional increases of 3.25% effective 9/1/2025 and 3.5% effective 9/1/26, in accordance with the terms of the PSC-CUNY collective bargaining agreement. **HOW TO APPLY** If you are viewing this job posting on any website other than CUNYFIRST, please follow the instructions below: - Go to www.cuny.edu and click on "Employment" - Click "Search job listings" - Click on "Academic SEEK Student Support Specialist" - Search by Job Opening ID number (30323) - Click on the "Apply Now" button and follow the instructions Please note that the candidates must upload a cover letter describing related qualifications and experience, resume, and the name and contact information of three (3) professional references as ONE DOCUMENT in any of the following formats: .doc, .docx, .pdf, .rtf, or text format. **Please use a simple name for the document that you uploaded, for example: JDoeResume. Documents with long names cannot be parsed by the application system. **CLOSING DATE** Open Until Filled with review starting 6/25/25 **EQUAL EMPLOYMENT OPPORTUNITY** CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer. Job ID 30323 Location Queens College