**Job Description:** **DIVISION:** Information Technology Services **DEPARTMENT:** Academic Computing **BASIC FUNCTION:** The Academic Technology Specialist provides support to faculty and students in utilizing educational technologies. This role involves serving as a subject matter expert in academic technology, researching and selecting appropriate tools to enhance teaching and learning. Key responsibilities include administering the Learning Management System (LMS) and other learning-related systems, developing and delivering training materials, and providing technical assistance to faculty and students on the effective integration of technology into their courses. The Academic Technology Specialist works closely with other members of the Academic Computing Team and the Center for Academic Excellence to adapt and deliver training to faculty. The Academic Technology Specialist also collaborates with other departments within the University, including the rest of ITS on critical initiatives, the Office of Accessibility for academic technology support related to online exams, and other relevant departments, to ensure the successful integration and support of academic technology across the institution. **KNOWLEDGE AND SKILL NEEDED:** **EDUCATION:** Bachelor’s Degree in a technical field, technical certification or equivalent related experience. **EXPERIENCE:** 3+ years experience working with educational technology in a higher education setting. A working knowledge of Windows, Mac OS X, and mobile technologies is required, along with a basic knowledge of troubleshooting software and operating system problems. Knowledge of academic tools (Qualtrics, MS Sway and Teams, Padlet, Zoom, etc.), and multimedia tools (Camtasia, Adobe Express, Kaltura). Excellent organizational, communication, and documentation skills are required. The ability to prioritize duties, and a capacity to critically evaluate and quickly learn new software technologies are essential. Prior experience administering an LMS (Blackboard Learn Ultra, Canvas, etc.) and generating reports using Illuminate Enhanced (previously Bb Data) is preferred. **REPORTS TO:** Director of Academic Computing **ESSENTIAL FUNCTIONS:** + Serves as subject matter expert in academic technologies to advise and assist faculty in finding the right tools to support their course pedagogy. + Serves as Learning Management System (LMS) Administrator and oversees its day-to-day operation while providing training and support to faculty and students. + Acts as administrator of the streaming video service (Kaltura). + Develops all types of training materials related to the learning systems (including PDFs, video tutorials, online and digital texts, etc.). + Assists in incorporating a wide range of teaching technologies into face-to-face and online classes. + Provides primary assistance to ITS Help Desk to facilitate first-level support for all learning systems. + Works closely with other members of the ITS, the Center for Academic Excellence, and Fairfield’s online team to continually adapt and refine technologies and training offered to faculty. + Participates in the growth and development of the department. + Promotes safe and secure working conditions. + Performs other related duties as assigned by management. ***Disclaimer** The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. **Category:** ITS - Admin Performs such other duties, responsibilities, and activities as required by supervisor and as departmental/University needs indicate. *Disclaimer The above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain and should not be interpreted as a comprehensive inventory of all duties, responsibilities, activities, and/or qualifications required or expected of employees assigned to this job. Duties, responsibilities, and activities may change and new ones may be assigned at any time, with or without notice. _All offers of employment are contingent upon a satisfactory background check._ Fairfield University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 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