Accenture in the Philippines is currently looking for talented individuals for our Customer Service New Associate!

Ensure a fresh start in the new year with a dynamic and supportive team! We are offering a special joining bonus of PHP 20,000* who will join us as Customer Service Representative!

*Terms & Conditions apply

About Us: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

About the Role: As a Customer Service New Associate, you will be performing the following tasks on a daily:

Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer Resolve problems and issues in a professional manner and engage with customers to identify additional needs Ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first-choice provider of media services Achieve challenging individual, team, and contact center targets