Site Name: Durham Blackwell Street, USA - Pennsylvania - Philadelphia Posted Date: Feb 6 2025 Access and Reimbursement Training Manager Are you energized by a highly visible role within the managed markets environment, that allows you to enhance your leadership skills? If so, this Access and Reimbursement Training Manager role could be an ideal opportunity to consider. As an Access and Reimbursement Training Manager, you will be responsible for the developing, implementing and maximizing the reimbursement process. This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following: NOTE: The ideal candidate will reside in or near Durham, NC or Philadelphia, PA or within a commutable distance. Responsibilities The Access and Reimbursement Training Manager (ARMTM) will be responsible for building a training and development curriculum that will facilitate the onboarding of new hires including but not limited to reimbursement processes, technical skills, and business acumen for new ARM team members. Serve as a field-based expert on the reimbursement and patient assistance program processes and procedures, including enrollment requirements for providers and patients. Provide reimbursement training and educational activities for internal and external stakeholders. Responsible for developing and executing the ARM New Hire Training Curriculum, Work collaboratively with the Market Access Commercial Effectiveness and Capabilities (CEC) Team in coordinating access to required Learning Management Systems training materials. Conduct occasional field rides with ARMs to assess broad and individual training needs. Own the Learning and Development plan and end‐to‐end design, development, and delivery of learning initiatives for the MA ARMs including online learning paths, in‐person events, and on‐the‐job experiences. Work independently, with internal subject matter experts to design, develop and deliver solutions that help the team build the needed technical and non-technical skills. Use evaluation metrics to measure impact and improve curriculums, continuously assess delivery process improvement opportunities. Add creative value to the learning team based on career experiences in training, leadership, and effective feedback. Standardize, as much as possible, the training program for the MA ARM team. Manage the development of all training levels targeted toward new hires and existing team members. Visit the field regularly to ensure an in-depth understanding of standards, processes, individual/local needs, and training is aligned with business objectives. Continually assess the training and developmental needs of the team and/or home-office staff to ensure and maintain the effectiveness and compliance of all. Partner with Access Reimbursement Directors (ARD) and leaders to determine the capabilities required and the related training needs, then propose solutions to address those needs. Evaluate trainee performance and keep each employee’s manager informed of progress. Attend various internal and/or training programs for continued personal and professional growth. Maintain consistency with Pharmaceutical, Legal, and Regulatory standards. Ensure employees are fully trained on SOPs, Policies, HUB, and other relevant job portals during onboarding. Coordinate and manage vendor relationships in collaboration with the CEC direct line leader. This role report directly to Director of Capabilities and Leadership Development. Why you? We are looking for professionals with these required skills to achieve our goals: Basic Qualifications: Bachelor’s Degree. 4+ years’ experience in Specialty/Biologics, Oncology, or Vaccines Field Reimbursement experience. Prior experience in delivering Access and Reimbursement Training content. Ability to travel up to 30% including overnights. Valid driver’s license. The ideal candidate will reside in or near Durham, NC or Philadelphia, PA or within a reasonably commutable distance. Preferred Qualifications: Advanced subject matter expertise in ARM technical knowledge, Business Ownership, and Customer Engagement. Ability to prioritize and complete multiple projects with conflicting deadlines. Demonstrated ability to plan and execute in ambiguous circumstances under short timelines. Executive presence in influencing senior decision-makers. Proven results with planning, creativity, and deployment of learning initiatives linked to business outcomes. Knowledge of adult learning principles and practices in multiple learning modalities. Ability to operate independently and handle multiple projects with a high degree of initiative. Ability to operate successfully as a leader in a matrix environment without direct reports. Highly organized, strategic thinker with excellent verbal, written, and presentation communication skills. Exemplary platform skills; poised presenter. ARM knowledge/experience across specialty, oncology, and vaccines products. Proficient with MS Office including Teams, Excel, Word, PowerPoint, OneNote preferred. Why GSK? Our values and expectations are at the heart of everything we do and form an important part of our culture. These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities: Operating at pace and agile decision-making – using evidence and applying judgement to balance pace, rigour and risk. Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution. Continuously looking for opportunities to learn, build skills and share learning. Sustaining energy and well-being. Building strong relationships and collaboration, honest and open conversations. Budgeting and cost-consciousness. #LI-GSK Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US). GSK is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/