Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Schedule Details:

Monday through Friday

Scheduled Hours:

variable

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

71000 - 0101 Access Division Call Center

Union:

SEIU Local 509 Community Health Link

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Responsibilities:  

1. Complete initial comprehensive assessment of clients who have identified a need for behavioral health services. Assessment requires clinical interview and contact with collateral providers/natural supports/ family members when possible and appropriate and consent is provided. 

2. Complete diagnostic formulation and treatment recommendations. 

3. Engage client in safety/crisis planning. 

4. Provide crisis intervention and de-escalation when indicated. 

5. Assess eligibility for services, medical necessity, and treatment preferences. 

6. Complete treatment plans including client’s strengths, preferences, and behaviorally based goals and objectives as required by program standards. 

7. Complete referrals to indicated services and coordinate care on behalf of client, as required by program standards. 

8. Document service delivery activities according to program standards 

9. Complete consents, releases of information, and other required documentation in compliance with program standards. 

10. Complete additional outcome tools, assessments and measures as required by program. 

11. Complete reassessments, treatment plan updates, readminister measures, and other documentation at assigned intervals. 

12. Attend and participate in multi-disciplinary team meetings and case discussions. 

13. Apply culturally competent practices, including gender specific interventions. 

14. Participate in required clinical and administrative supervision. 

15. Recognize and seek consultation as needed. 

16. Complete continuing education activities as directed by licensing body and program requirements. 

17. Participate in Quality Improvement Initiatives. 

18. Follow all policies and procedures of the agency. 

19. Work assigned hours, which may include weekends and evening hours. 

Qualifications: 

1. Master’s degree in a clinical course of study in behavioral health (social work, psychology, marriage and family therapy, counseling, or related field) that meet the academic requirements for independent licensure in psychology, social work, marriage and family therapy, or mental health counseling in the Commonwealth of Massachusetts. 

2. Requires licensure as LMHC, LCSW, LMFT, or is actively working towards licensure in the Commonwealth of Massachusetts. 

3. Satisfactory CORI background check. 

Preferred: 

N/A 

Experience/Skills: 

Required: 

N/A 

 

Preferred: 

N/A 

 

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. 

 

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents. 

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.