Access Representative - Full-Time (40 hours/week) Location: Indianapolis Job Summary: Join Cummins Behavioral Health Systems as an Access Representative, assisting consumers with registration, scheduling, and phone inquiries at one of our Outpatient office locations. Key Responsibilities: · Greet visitors and ensure sign-in procedures are followed · Answer and transfer phone calls, check voicemail, and follow up as needed · Guide new consumers through the intake process, collect insurance information, set up new consumer charts, assist with all necessary paperwork · Check in consumers for appointments, collect fees, update consumer information, and get documents signed as needed · Schedule and reschedule appointments, print future appointments/excuse letters · Send, scan, and log documents into the chart Qualifications: · Experience in a medical or behavioral health office is a plus, but not a requirement · Proficiency in Microsoft Teams, Outlook, etc. · High school diploma or equivalent preferred · Bilingual skills are a plus Skills: · Friendly, welcoming, and eager to help others · Respectful customer service · Organized and able to adapt in a fast-paced environment · Computer skills Why Join Us? Cummins Behavioral Health Systems is a proud recipient of the Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health, emphasizing employee well-being. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.