Access Representative - Full-Time (40 hours/week) Location: Greencastle, IN Job Summary: Join Cummins Behavioral Health Systems as an Access Representative, where you will support consumers by assisting with registration, appointment scheduling, and handling phone inquiries at one of our outpatient office locations. This role offers the potential for flexible scheduling, including one evening shift per week. Key Responsibilities: · Greet visitors and ensure sign-in procedures are followed · Answer and transfer phone calls, check voicemail, and follow up as needed · Guide new consumers through the intake process, collect insurance information, set up new consumer charts, assist with all necessary paperwork · Check in consumers for appointments, collect fees, update consumer information, and get documents signed as needed · Schedule and reschedule appointments, print future appointments/excuse letters · Send, scan, and log documents into the chart Qualifications: · Experience in a medical or behavioral health office is a plus, but not a requirement · Proficiency in Microsoft Teams, Outlook, etc. · High school diploma or equivalent preferred · Bilingual skills are a plus Skills: · Friendly, welcoming, and eager to help others · Respectful customer service · Organized and able to adapt in a fast-paced environment · Computer skills Why Join Us? Cummins Behavioral Health Systems is a proud recipient of the Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health, emphasizing employee well-being. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.