Job Summary: Duties include patient registration, Phlebotomy and scheduling services for OP Laboratory, & Coagulation Clinic patients. Lab clinical duties include performing age-specific venipuncture and capillary blood collections; procedures for throat, nasal and breath specimen collections, administration of test prep solutions & other various clinical duties. Performs online test directory searches to determine specimen collection & handling requirements for infrequent/misc tests. Enters physician orders and ICD-10 codes (CPOE). Completes medical necessity check, contacts provider for non-covered services, and/or completes ABN according to Medicare’s guidelines. Completes patient registration, obtains and enters billing information. Initiates electronic insurance inquiry, reviews and verifies plan, policy/group number and determines primary payer. Completes Medicare Secondary Payer questionnaires & complies with MSPQ policy and accuracy guidelines. Obtains consent for treatment; scans and indexes consents, insurance cards, physician orders & documents in the patient’s electronic record. Reviews work queues daily and corrects registration, insurance and MSPQ errors prior to shift-end. Schedules patient’s appointments. Enters charges for routine venipuncture & Coagulation office visits. Requires the ability to multi-task, maintain a positive attitude and promote teamwork in a high stress work environment. Qualifications: High school diploma or equivalent. Completion of phlebotomy course with clinical rotation required. Certification preferred. BLS required or obtained within 2 months. Six (6) months of phlebotomy experience preferred. Six months experience in patient registration, insurance, accounts or other business office duties is preferred. Excellent communication & decision making skills, ability to multi-task & follow registration practices & guidelines. Considerable computer knowledge with fast, accurate data entry skills. Promotes teamwork, maintains a positive attitude in a fast paced, high stress work environment. Considerable knowledge of insurance, Medicare & Medicaid preferred. Requires proficient phlebotomy skills & thorough knowledge of blood collection procedures for all patient ages. EOE AA M/F/Vet/Disability