Position Objective:
The Accommodations Housekeeper supports the Accommodations Department in their goal to provide clean, tidy, and well-maintained accommodations for our guests in a manner consistent with MHA’s mission, vision and values.

 

General Qualifications:

The Housekeeper is a Ministerial Support position. Ministerial Support staff serve in operational and service support roles and are not required to personally affirm Mount Hermon Association, Inc.’s (MHA) Christian mission, vision and beliefs. However, it is expected that staff who fill these roles no matter their personal beliefs - respect, work in harmony with, and not undermine MHA’s Christian mission, vision and beliefs. Additionally, they are required to abide by MHA’s culture code and standards of conduct. All staff are expected to join gatherings, which include prayer, worship, and Bible-centered teaching.

Key Job Accountabilities:

 Clean and arrange guest rooms and cabins to MHA’s standards for guest arrival.  Clean and maintain common areas of the lodging buildings.  Perform laundry duties as necessary.  Stock and maintain housekeeping supply rooms and closets.  Ensure a high level of customer service is performed at all times.  Be courteous and helpful when interacting with our guests.  Assist guests with requests and questions as necessary.  Report any damages or repairs needed to management.  Label all lost and found items and bring them to the Lost and Found desk in the housekeeping office.  Other duties as assigned.