**Work Shift:** Day Shift **Time Type:** Full time **Department:** CC017090 Patient Financial Services **Summary:** Monday to Friday, 8:00 a.m. to 4:30 p.m. — Hybrid (after training, demonstration of competency, and director approval) — Expected Start Date: 05/01/2025 Analyzes remittances to ensure proper posting of payments, denials, adjustments, refunds, and charge corrections to patient accounts. Verifies the accuracy of both manual and automated postings. Receives and scans hardcopy remittances, deposits guarantor payments, investigates and resolves accounts with credit balances, bills and collects client accounts. **Additional Information:** **Monday to Friday, 8:00 a.m. to 4:30 p.m.** **Hybrid (after training, competency demonstration, and Director approval)** **Expected Start Date: 05/01/2025** **\#AC2025** **Required Education:** Bachelors Degree or Equivalent Experience **Recommended Education:** **Required Work Experience:** Related Field - No experience required **Recommended Work Experience:** Administrative Support - Direct_Epic experience **Required Certifications:** **Recommended Certifications:** **Description** 1. A/R Control Analysts performs one or more of the duties listed below, and does so with appropriate volume and accuracy. 2. Prepares Patient Accounts’ portion of Medicare/Medicaid cost reporting logs. 3. Validates and reconciles manual and automated postings are fully supported by proper documentation. Researches and resolves posting variances. Maintains reports to identify and report outstanding, unreconciled items. 4. Accurately posts payments, denials, and adjustments from remittance advices to the appropriate patient, account, bill and claim. Identifies and reports errors in payer discount calculations related to our major contracted payers. 5. Creates electronic reports identifying Patient Accounts in credit balance and resolves the balance using the correct financial transaction needed to bring account to the correct balance. Ensures documentation of rationale for the recommended action and obtains appropriate approvals for higher-dollar refunds. 6. Receives and reviews Charge Correction requests and posts to appropriate accounts. 7. Bills Client Accounts and assures timely and accurate payment of those accounts. 8. Accurately and timely imaging (scanning) of hardcopy remittance advices so that the remit information is electronically available. 9. Receives mail coming into the Department, and accurately distributes it to the appropriate party. 10. Documents receipt of guarantor direct payments and assures these payments are promptly and correctly deposited. 11. Performs other duties as assigned. Arkansas Children’s (https://www.archildrens.org/about-us) is the only hospital system in the state dedicated to caring for children, which enables us to uniquely shape the landscape of pediatric care in Arkansas. Arkansas Children’s is driven by four core values—safety, teamwork, compassion and excellence—which inform every action. Arkansas Children’s Hospital has received Magnet Status (https://www.archildrens.org/about-us/magnet-recognition) from the American Nurses Credentialing Center (ANCC), for nursing excellence and patient outcomes. And we are nationally ranked by U.S. News & World Report (https://www.archildrens.org/about-us/awards-and-recognition) for Cancer, Cardiology & Heart Surgery, Diabetes & Endocrinology, Nephrology, Neurology & Neurosurgery, Pulmonology & Lung Surgery and Urology. For more than a century, Arkansas Children’s has met the unique needs of children. But we’re more than just a hospital treating sick kids—our services include two hospitals, a pediatric research institute, foundation, clinics, education and outreach, all with an unyielding commitment to making children better today and healthier tomorrow. Arkansas Children’s Little Rock campus includes a 336-bed hospital with the state’s only pediatric Level 1 Trauma Center, burn center, Level 4 neonatal intensive care and pediatric intensive care, as well as a nationally-recognized transport service. And Arkansas Children’s Northwest (https://www.archildrens.org/locations/arkansas-childrens-nw) provides inpatient and emergency care, clinic rooms and diagnostic services to children in that corner of the state. _“Arkansas Children’s is a place of hope and comfort for children and parents. When you are at children’s, you are part of an elite team united with a common goal of saving children and making their lives better.”_ Michael – Business Operations Manager “Arkansas Children’s Hospital is a prestigious institution that cares for children.” Linda – Information Systems Analyst “We are an organization of care, love, and hope while we champion children.” Angela – Parking and Fleet Coordinator “Care, love, and hope for children!” Kathy – Administrative Assistant “When I think of my time here at Arkansas Children’s Hospital, I can honestly say that it has given me a unique perspective on the human condition, and the various roles that we all have in patient care. As a supply assistant, I have a very important job ensuring that the doctors and nurses have what they need to provide the world class medical care to the Children of Arkansas and surrounding states. Being a Champion for Children is more than a catch phrase, it is a way of life!” Nick – Supply Assistant Arkansas Children's provides equal employment opportunity to all persons without regard to age, race, color, religion, national origin or citizenship status, disability, military status, sexual orientation, gender identity or expression, pregnancy or any other category protected by federal, state and local laws. Further, Arkansas Children's will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.