We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
What you'll do
As an Account Director – Schwarz Gruppe (f/m/d) at SAP, you will be responsible for building strong, long-term customer relationships, driving customer innovation, adoption, delivering value via SAP solutions, and ensuring that customer business objectives are met.
Account Management is our foundation for the success of the Schwarz/SAP Partnership to build E2E strategies and take them to the next level of our SAP Cloud strategy. Your strong consulting and architecture background will support our vision and mission in our S/4HANA and Cloud Strategy. Utilize expert governance and stakeholder management skills. Focus on adoption and consumption, identifying cross-sell and up-sell opportunities in close cooperation with SAP Services, Partners and internal stakeholders. Lead the (virtual & extended) account team and coordinate all roles across the customer, for both content and strategy. Demonstrate deep expertise in SAP solution portfolio with detailed understanding of the support processes and organization. Development and implementation of an 3y+ SAP strategy for account development, opportunity management and customer. Driving and ensuring annual sales in cloud, license, consulting and software maintenance and also significant growth in all areas by increasing the SAP footprint within the customer.
What you bring
5+ years of experience supporting and leading sales cycles and/or transformation projects in large accounts. Strong diplomatic and political skills at all levels, as well as experience in de-escalation management. Excellent understanding of the SAP product and service portfolio and strong market and industry knowledge in the Retail/Consumer sector. Proven ability to manage in highly complex organizations and apply risk-mitigation strategies. Strong program/project management and commercial/deal support skills. Excellent verbal and non-verbal communication skills in both German and English.
Meet your team
Our Schwarz Account Team including the extended team is our key to success. We are working as #oneteam, trust and support each other. Everyone knows their tasks and goals.
In the Strategic Customer Program (SCP) division, we support customers across all business processes. SAP has positioned itself as a leading solution provider and we want to further expand our market position.
We have set ourselves ambitious goals for the future: We want to continuously expand our position as market leader by increasing our market share and ultimately achieving our ambitious sales targets.
To support Schwarz as an SCP customer at MEE level, we are looking for an Account Director (f/m/d) as part of the Global Account Team and further expand the business relationship.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Requisition ID: 414378 | Work Area: Sales | Expected Travel: 0 - 60% | Career Status: Professional | Employment Type: Regular Full Time #LI-Hybrid