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Account Executive, Core Lab

Location: Candidates must be based in Ontario, with preference given to those located in the greater Ottawa area

At Roche, we are passionate about transforming patients’ lives, and we are bold in both decision and action - we believe that good business means a better world. That is why we come to work every single day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow. Roche is strongly committed to a diverse and inclusive workplace. We strive to build teams that represent a range of backgrounds, perspectives, and skills. Embracing diversity enables us to create a great place to work and to innovate for patients.

As an Account Executive, you will be responsible for promoting and driving the sales cycle of Core Lab products within hospital-based laboratories, independent reference laboratories and defined medical research centers. You will report into the National Business Leader and work closely with the Provincial Healthcare Team to execute on growth and retention plans across your assigned customer base. You are the technical product expert at the laboratory level and you use this knowledge to build trusting and credible relationships within the hospital lab network.

The opportunity

Collaborating with the regional squad to execute on customer related goals (growth, retention, experience, etc)

Collaborating with the National Core Lab Account Executive team to create synergies between regions and share best practices. 

Leveraging your understanding of the customer, your regional squad and our internal network to provide the right support to your account(s) at the right time.

Co-owning the stellar customer experience  in the hospital lab network (Lab Staff, IT, Clinicians) with the Support Manager 

Conducting regular check-ins with the senior laboratory stakeholders and clinicians to better understand the labs' priorities and challenges and how Roche can support them and provide value

Maintaining a deep technical knowledge of your product portfolio and a profound interest and understanding of your customer’s working environment and personal and professional objectives. You will use this knowledge to bring true value and enable us to become the Partner of Choice

Maintaining and growing a healthy sales opportunity funnel in REXIS. Focus and priority should be aligned with account segmentation and the associated opportunities. You are responsible for customer and opportunity data integrity (accuracy and completeness). 

Using Miller Heiman for strategic planning of your sales opportunities and the Challenger selling model to help customers navigate alternatives.

What you are

You hold a bachelor’s degree and minimum 5 years of healthcare sales experience

You demonstrate financial and business acumen

You exhibit true expertise in the products and services you sell , comfortably exceeding the knowledge that any expert buying influencer might have

You master two-way communication; communicating, actively listening, using silence to elicit more information and clearly conveying ideas once the customer understands their problem

Preferred

You hold a Science degree and possess experience as a Lab Technologist

You have ability to assimilate and master scientific and clinical information

You are passionate and empathetic about our customer and patients and their environment

You have the ability to travel as required to manage assigned territory and to attend regional/national meetings.

Relocation benefits are not available for this Job Posting

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.