Learfield Amplify is actively seeking an Account Executive, Service & Retention. Our highly valued sales representatives are a critical piece of our puzzle! Without their contributions, the property could not deliver on its commitments. We are looking for an experienced and well-organized Account Executive to provide the necessary support to the ticket sales team. The goal is to facilitate the school’s outreach and revenue generation to maximize and help the university grow in attendance and revenue. If you enjoy working in a fast-paced, dynamic team environment and have prior ticket sales experience, we want to meet you!

Responsibilities:

Proactively build relationships with current Season Ticket Holders to renew annual accounts, cross sell accounts and upsell.

Utilize effective and creative sales referrals.

Hit touchpoint goals as assigned by the Director.

Work all home games, performing various ticket sales and service duties throughout the game.

Build relationships to provide repeat business and excellent customer service.

Achieve and exceed weekly, monthly and annual sales goals established by management.

Act proactively to create opportunities for new business with existing customers.

Provide superior customer service to clients throughout the season.

Miscellaneous duties as assigned by Director.

Qualifications:

Demonstrate a proven track record in sales and building quality relationships

Have a friendly and professional telephone manner

Strong desire to learn about our business and grow your professional career

Effectively express ideas verbally and in writing

Independently take action beyond what is called for

Be able to generate original and imaginative solutions to business opportunities

Demonstrate a positive attitude

Maintain a flexible work schedule

History of success in ticket sales preferably with a major Division 1 university or professional sports organization

Minimum 1 year of sales or customer service experience.

Experience with ticketing systems and CRM software such as Salesforce or Microsoft Dynamics a plus

Bachelor’s Degree or equivalent work experience preferred

Learfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (including Parental Leave), Paid Holidays, 401(k), and Short/Long Term Disability.

Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.