Exciting Opportunity: Account Manager – Make an Impact with Us!

Are you a dynamic, results-driven professional with a passion for building lasting relationships and driving business growth? We’re seeking a talented Account Manager to join our team and lead the way in managing and expanding customer accounts while making a meaningful difference in the lives of our clients.

In this role, you’ll be the go-to expert for your assigned portfolio of clients, developing long-term relationships, and identifying new sales opportunities to drive success. If you're excited about delivering impactful solutions and thrive in a competitive market, this is the opportunity for you!

What You'll Be Doing:

Lead Key Accounts: Serve as the main point of contact for all customer account management, ensuring each client receives exceptional service.

Build Lasting Relationships: Develop strong, trust-based relationships with clients, administrators, and senior professionals in the healthcare and senior living sectors.

Drive New Business: Identify and capitalize on new sales opportunities from existing clients and actively seek out new clients to expand our reach.

Deliver Results: Ensure the timely delivery of solutions that meet customer needs, tracking and communicating progress on monthly and quarterly goals.

Collaborate for Success: Work closely with our sales team to identify new growth opportunities and maximize success across your territory.

Solve Challenges: Step in to resolve any issues, ensuring client satisfaction and nurturing long-term partnerships.

Lead Quality Assurance: Prepare and present data during QA meetings to ensure our solutions are exceeding client expectations.

What We’re Looking For:

Proven Experience: A track record in Account Management, Sales, or relevant roles where you've successfully managed and grown client portfolios.

Communication Skills: The ability to effectively communicate, influence, and engage with clients at all levels, from administrators to executives.

Sales Savvy: Experience hitting sales targets and driving growth through outbound prospecting in competitive markets.

Tech-Savvy: Proficiency with CRM software (Salesforce, HubSpot, etc.) and Microsoft Office, particularly Excel.

Solution-Oriented: A focus on delivering solutions tailored to client needs while juggling multiple projects.

Problem-Solver: Strong negotiation and conflict resolution skills, with a commitment to delivering the best results for clients.

Education: A degree in Business, Sales, or a relevant field is preferred.

Industry Experience: Previous experience in Long-Term Care (LTC) or Skilled Nursing Facilities (SNF) is a plus!

Why You’ll Love Working With Us:

Career Growth: We’re committed to your personal and professional development, offering opportunities for advancement as you grow with us.

Team Environment: Work alongside passionate, driven individuals who are focused on success and collaboration.

Impactful Work: Help clients succeed and improve their operations in the healthcare and senior living industries.

Rewarding Role: Competitive salary, great benefits, and an opportunity to make a real impact in a thriving market.

Key Competencies for Success:

Strong Communication & Customer Service Skills

Customer Focus & Relationship Building

Integrity, Trust & Professionalism

Excellent Time Management & Organizational Skills

Ability to Prioritize & Deliver Results

If you're ready to take your career to the next level and make a difference, we want to hear from you! Apply now to join our growing team and become a key part of our success.  Ensure to include your minimum pay expectations.