Job Title: Account Executive
Location: Waco, TX
Employment Type: Full-Time
Industry: Healthcare / Senior Living / Long-Term Care

Job Summary:
We are seeking a dynamic and results-driven Account Executive to join our growing team. This role is ideal for a motivated individual with a passion for building long-term, strategic relationships and a talent for identifying and closing new business opportunities. As an Account Executive, you will manage a portfolio of clients, drive customer satisfaction, and contribute directly to revenue growth by actively developing and maintaining trusted partnerships within the senior living and healthcare sectors.Primary Responsibilities:Serve as the primary point of contact for assigned customer accountsBuild and sustain strong, long-lasting client relationshipsNegotiate contracts and close agreements to maximize profitabilityDevelop trusted advisor relationships with key stakeholders, including administrators and healthcare professionalsEnsure timely and effective delivery of solutions aligned with client goalsCommunicate progress of monthly and quarterly initiatives to stakeholdersIdentify growth opportunities within existing accounts Forecast and track account metrics, including sales performance and client engagementPrepare and present account status reports regularlyCollaborate with the sales team to identify and nurture new business opportunitiesResolve client challenges and manage escalations to ensure satisfactionCompile data and documentation for Quality Assurance (QA) meetingsRepresent the company in QA meetings at client facilitiesRequirements:Proven experience in a similar role (Account Executive, Account Manager, Sales Account Manager, etc.)Strong ability to communicate, present, and influence stakeholders at all levels, including C-suiteProficient in CRM tools (e.g., Salesforce, Zoho, HubSpot, NetSuite)and Microsoft Office, particularly ExcelSkilled in delivering client-focused solutions and managing multiple accounts simultaneouslyExceptional negotiation, presentation, and relationship-building skillsStrong verbal and written communication abilitiesBachelor’s degree in Business Administration, Sales, or a related fieldPrevious experience in long-term care (LTC) or skilled nursing facility (SNF) environments is a plusExcellent time management, organizational, and interpersonal skillsCore Competencies:Strong Communication and Customer ServiceCustomer Focus and Peer RelationshipsIntegrity and TrustTechnical and Functional AcumenPrioritization and Time Management