Job Title: Account Executive Location: Peoria, IL Employment Type: Full-Time Industry: Healthcare / Senior Living / Long-Term Care Job Summary: We are seeking a dynamic and results-driven Account Executive to join our growing team. This role is ideal for a motivated individual with a passion for building long-term, strategic relationships and a talent for identifying and closing new business opportunities. As an Account Executive, you will manage a portfolio of clients, drive customer satisfaction, and contribute directly to revenue growth by actively developing and maintaining trusted partnerships within the senior living and healthcare sectors. Primary Responsibilities: + Serve as the primary point of contact for assigned customer accounts + Build and sustain strong, long-lasting client relationships + Negotiate contracts and close agreements to maximize profitability + Develop trusted advisor relationships with key stakeholders, including administrators and healthcare professionals + Ensure timely and effective delivery of solutions aligned with client goals + Communicate progress of monthly and quarterly initiatives to stakeholders + Identify growth opportunities within existing accounts + Forecast and track account metrics, including sales performance and client engagement + Prepare and present account status reports regularly + Collaborate with the sales team to identify and nurture new business opportunities + Resolve client challenges and manage escalations to ensure satisfaction + Compile data and documentation for Quality Assurance (QA) meetings + Represent the company in QA meetings at client facilities Requirements: + Proven experience in a similar role (Account Executive, Account Manager, Sales Account Manager, etc.) + Strong ability to communicate, present, and influence stakeholders at all levels, including C-suite + Proficient in CRM tools (e.g., Salesforce, Zoho, HubSpot, NetSuite)and Microsoft Office, particularly Excel + Skilled in delivering client-focused solutions and managing multiple accounts simultaneously + Exceptional negotiation, presentation, and relationship-building skills + Strong verbal and written communication abilities + Bachelor’s degree in Business Administration, Sales, or a related field + Previous experience in long-term care (LTC) or skilled nursing facility (SNF) environments is a plus + Excellent time management, organizational, and interpersonal skills Core Competencies: + Strong Communication and Customer Service + Customer Focus and Peer Relationships + Integrity and Trust + Technical and Functional Acumen + Prioritization and Time Management Powered by JazzHR